Automotive Service Advisor (Iowa City, IA)

Billion Auto; Iowa City (IA); On-site; USD 40,000 - 55,000; Full time

Job summary

Billion Automotive is seeking an Automotive Service Advisor to provide exceptional customer service and manage service appointments in Iowa City. The role includes advising customers on vehicle issues, preparing estimates for repairs, and ensuring a positive service experience. Prior experience in the automotive industry is preferred, along with strong organizational and communication skills. Enjoy competitive benefits including medical insurance, paid time off, and a 401(k) match.

Benefits

Full medical, dental, and vision insurance

Company-paid life insurance

Paid time off

401(k) match

Qualifications

• Prior experience in an automotive dealership is strongly preferred.
• Valid driver's license and acceptable driving record.

Responsibilities

• Schedule service appointments and greet customers.
• Write customer vehicle problems accurately on repair orders.
• Provide accurate written cost estimates for labor and parts.

Skills

Organizational skills

Communication skills

Ability to multitask

Job description

Billion Automotive is hiring an Automotive Service Advisor to join our growing team in Iowa City, IA!

Job Details

Iowa City, IA

Essential Functions

• Schedule service appointments.
• Greet customers and obtain vehicle information.
• Write customer vehicle problems accurately and clearly on repair orders.
• Refer to service history, inspect the vehicle, and recommend additional needed service.
• Advise customers on car care.
• Provide complete and accurate written cost estimates for labor and parts.
• Check on the progress of repairs throughout the day and inform the customer.
• Implement and maintain service marketing programs.
• Review and close repair orders.
• Keep service department forms, menus, and pricing guides up-to-date.
• Implement a quality control process to prevent comebacks.
• Perform other duties as assigned.

Qualifications

• Prior experience in an automotive dealership is strongly preferred.
• Strong organizational and communication skills.
• Ability to multitask in a fast-paced environment.
• Valid driver's license and acceptable driving record.

Benefits

Full-time employees enjoy full medical, dental, and vision insurance. We offer company-paid life insurance, buy-in options for critical illness, disability, and additional life insurance. Paid time off, a 401(k) match, and in-office support are also provided.

Additional Information

We are an Equal Opportunity Employer (EOE).

Job Details

• Industry: Automotive
• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Motor Vehicle Manufacturing

Referrals can double your chances of interviewing at Billion Automotive.

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Note: The job is active and accepting applications.