Field Service Technician - Iowa City, IA $26-29

National Carwash Solutions; Iowa City (IA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic team at a leading car wash solutions provider as a Field Service Technician! In this role, you will perform essential maintenance and repairs on vehicle wash equipment, ensuring optimal performance and customer satisfaction. With a focus on teamwork and professional growth, you will have the opportunity to develop your skills while providing top-notch service to clients. This position offers a chance to work with cutting-edge technology in a supportive environment that values your contributions. If you are passionate about mechanical systems and customer service, this is the perfect opportunity for you to advance your career!

Benefits

Comprehensive health coverage

Dental and vision coverage

Matching 401(k)

Paid time off

Professional development opportunities

Qualifications

• Minimum of 3 years’ experience as a field technician or related technician.
• Ability to read and interpret schematics and blueprints.

Responsibilities

• Perform preventive maintenance and repairs on vehicle wash equipment.
• Train customers on basic equipment maintenance and operation.

Skills

Electrical troubleshooting

Mechanical repair

Hydraulic systems

Pneumatics

Customer service

Communication skills

Time management

Education

High School Diploma

Associates Degree or equivalent experience

Tools

PLC or relay logic

Forklift

Job description

National Carwash Solutions has grown over the past 50 years to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the largest service network in the country with more than 300 dedicated service professionals and growing! Come join us for an extraordinary career in a high growth, team-oriented company!

The Gig…

The Field Service Technician (FST) operates on-site to perform preventive maintenance, repair equipment, and install replacement parts related to NCS vehicle wash equipment and accessories. The FST will also train customers on basic equipment maintenance.

What You’ll Do…

• Perform service work on vehicle wash equipment and accessories including troubleshooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action.
• Replace, repair, or adjust parts and systems as necessary.
• Inspect, calibrate, and check all chemicals.
• Run equipment through "cycles" to ensure the complete system is functioning properly.
• Advise customers of necessary service work and make recommendations regarding replacement of worn or damaged parts, systems, etc.
• Inspect equipment to ensure proper function.
• Provide information and training to customers regarding proper operation and general maintenance of equipment.
• Develop and maintain good rapport with customers, constantly striving to provide Positively Outrageous Service and ensure customer satisfaction.
• Deliver parts or supplies to customers.
• Complete work orders, expense reports, and daily and weekly time logs.
• Maintain up-to-date knowledge of equipment changes or modifications through various resources such as training seminars, maintenance manuals, and service bulletins, as well as individual research.
• Maintain proper inventory of parts on service vehicle and in warehouse; report level of field inventory as required.
• Comply with all service policies and procedures.
• Keep Service Manager informed of all significant problems, progress, or difficulties.
• Other job-related duties as assigned.

Physical Requirements:

• Ability to lift items of light to heavy weight, up to 75 lbs.
• Ability to intermittently and repeatedly bend, stoop, kneel, reach, twist, perform repetitive motions using hands to grasp, push, pull, or do fine manipulations, climb ladders, and stand for prolonged periods.
• Must have adequate sight to read blueprints and other engineering documents and/or work orders.

What You Need…

• High school diploma.
• Associates Degree from a two-year college or technical/trade school plus a minimum of one (1) year industry-related experience; OR equivalent combination of education and experience.
• Minimum of 3 years’ experience as a field technician or related technician, including Industrial Mechanical, Pneumatics, and Electrical Experience - including 3 phase.
• Clean driving record with no more than three (3) moving violations within the past 5 years; no more than two (2) preventable, at-fault accidents within the past 5 years.
• No impaired driving convictions within the past five (5) years and no charges currently pending.
• Ability to travel assigned geography on a daily basis; may include overnights as needed.
• Ability to work rotating on-call weekend schedule, as assigned.
• Ability to use basic math and writing skills.
• Capable of accurately reading and interpreting schematics and blueprints.
• Ability to comprehend and interpret equipment, operating, and maintenance manuals and instructions.
• Ability to successfully work independently or within a team.
• Forklift experience/certification desired but will train.
• Committed to customer satisfaction and ability to adapt/respond to different personalities.
• Ability to multi-task, prioritize, and manage time effectively.
• Intermediate computer skills and email communication.
• Excellent communication and organizational skills.

Grow your career supported by an energized and passionate team, professional development, training, flexibility, and opportunities for advancement. We offer competitive wages and benefits including comprehensive health, dental and vision coverage, matching 401(k), paid time off and more.

National Carwash Solutions is a proud equal opportunity employer. We are a drug-free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, or veteran status.

Qualifications Education

Required: High School or equivalent

Experience

Required: 1 year strong PLC or relay logic, 2 years Electrical, Hydraulic, Pneumatics Mechanical experience.

Preferred: Carwash equipment repair experience.

Behaviors

Preferred: Enthusiastic: Shows intense and eager enjoyment and interest.

Team Player: Works well as a member of a group.

Motivations

Preferred: Self-Starter: Inspired to perform without outside help.

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility.

Job Security: Inspired to perform well by the knowledge that your job is safe.

Goal Completion: Inspired to perform well by the completion of tasks.

Financial: Inspired to perform well by monetary reimbursement.

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.

Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business.

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals.