Automotive Service Advisor - Hyundai of Trenton

Auto Services Unlimited, Inc.; Ewing (NJ); On-site; USD 55,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Automotive Service Advisor to enhance customer experiences in the service lane. This role involves managing customer inquiries, writing repair orders, and facilitating communication between technicians and customers. With a focus on professional development, the company offers competitive wages, medical benefits, and a family-friendly culture. If you are passionate about the automotive industry and excel in customer service, this opportunity is perfect for you. Join a team that values growth and provides a supportive environment for your career advancement.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan

Ongoing Professional Development

Sundays Off

Qualifications

• 3-5 years of experience as a Service Advisor/Writer.
• Strong record of positive customer satisfaction results.

Responsibilities

• Act as the first point of contact for customer service inquiries.
• Write accurate and thorough repair orders.

Skills

Customer Service

Communication Skills

Organization Skills

Problem Solving

Education

High School Diploma

Nissan Certification

Tools

DealerTrack

XTime

NNAnet

Job description

Automotive Service Advisor - Hyundai of Trenton

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Automotive Service Advisor - Hyundai of Trenton

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Auto Services Unlimited provided pay range

This range is provided by Auto Services Unlimited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $100,000.00/yr

AUTOMOTIVE SERVICE ADVISOR: Our Service Advisors take ownership of the customer experience in the service lane and are the first point of contact as it relates to vehicle status, repairs, and diagnostics. Immediate opportunity for the right candidate looking to take their career to the next level.

We are seeking a candidate who is well-versed in product offerings, inventory needs, technician scheduling and customer service, and contribute to our team by:

• Promptly and professionally answering service calls, and setting and confirming appointments
• Accurately and thoroughly writing repair orders
• Acting as a reliable, responsive liaison between the technician and customer
• Patiently and thoroughly assisting our customers through the service process.
• Collaborating with team members for loaner availability, proper warranty processing and disclosure
  
  
  

WHAT WE OFFER:

• Medical, Dental, and Vision Insurance
• 401(k) Savings Plan
• Ongoing professional development
• Family-friendly and inclusive culture
• Career growth and internal promotions
• Custom and competitive wage plans
• Sundays off to create a schedule that allows you a job and a life
  
  
  

RATE OF PAY:

• Expected Rate of Pay: $80-$100k for the right, driven person
  
  
  

OUR EXPECTIONS:

• Nissan Certified
• 3-5 years Service Advisor/Writer experience
• Proficient with NNAnet
• DealerTrack experience preferred
• XTime experience preferred
• A strong record of positive customer satisfaction results
• Good organization skills and a friendly personality
• Fantastic communication skills
• A professional personal appearance
• A team-oriented and self-motivated attitude
• The ability to work with little supervision
• A clean driving record
  
  
  

Auto Services Unlimited “ASU” is an Equal Opportunity Employer. ASU does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, noon-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are determined based on qualifications, merit, and business need.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Automotive

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