Automotive Service Advisor — High Earnings, PTO & 401(k)

Ciocca Automotive Group; New London (CT); Presencial; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commission based pay

Full Time with Saturdays

PTO and holidays

Air-conditioned shops and facilities

401(K) retirement plan with company

Medical, dental, prescription and VIs

Advancement within Ciocca Automotive

Employee discounts

Descripción de la vacante

Ciocca Mercedes-Benz of New London is seeking an energetic and motivated automotive service advisor to join a growing team in New London, CT. You will manage service orders, assist owners, and optimize technician utilization while delivering exceptional customer experiences.

The role offers commission-based pay ranging from $60,000 to $85,000 annually, a full-time schedule including Saturdays, PTO, and a strong benefits package.

Formación

• Proven track record in service and sales in automotive.
• Demonstrated ability to maintain high customer satisfaction.
• Valid driver's license with clean driving record.

Responsabilidades

• Oversee service orders and drive lane flow, ensuring prompt, courteous service.
• Provide concierge support for owner inquiries via phone or in person.
• Ensure technicians' time is effectively sold to service customers daily.
• Distribute work among technicians efficiently.
• Explain vehicle problems, warranties, services, and repairs.
• Assist in diagnosing problems and ordering parts/tools as needed.

Conocimientos

Consistent service and sales

Positive customer satisfaction

Valid driver's license

Descripción del empleo

Ciocca Mercedes-Benz of New London is seeking an energetic and motivated automotive service advisor to join a growing team in New London, CT. You will manage service orders, assist owners, and optimize technician utilization while delivering exceptional customer experiences.

The role offers commission-based pay ranging from $60,000 to $85,000 annually, a full-time schedule including Saturdays, PTO, and a strong benefits package.