Automotive Service Advisor | High Earning Potential & Growth

Arrowhead Lexus; Peoria (AZ); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical and Dental Insurance

401k + Match

Career Growth Opportunities

Employee Discount

Job summary

Arrowhead Lexus in Peoria, AZ is seeking a Service Advisor to join our team. The successful candidate will meet with customers to assess vehicle service needs, provide excellent customer service, and oversee quality control.

The position offers base pay with commission/bonuses, full-time hours, and growth opportunities within a well-established dealership group. AZ drivers license required; pre-employment background check may apply.

Qualifications

• High school diploma or equivalent must be held.
• AZ driver's license with clean driving record preferred.
• Accredited training in service advisor skills and quality control preferred.
• Automotive service advisor experience required.
• Ability to relate with our established customer base.
• Ability to concentrate and accomplish tasks despite interruptions.
• Strong multitasking and time-management skills.
• Proficient use of computers and dealership software.

Responsibilities

• Meet with customers to determine repair and/or service needs.
• Increase customer satisfaction by building customer relationships.
• Maintain ethical standards, professional image, and customer service excellence.
• Monitor progress of each vehicle and update customers frequently.
• Increase profitability by maximizing sales and executing promotions.
• Oversee technicians' time management, parts ordering, and job completion times.
• Oversee and participate in quality control and SOP documentation.

Skills

Customer service

Multitasking

Computer literacy

Automotive service experience

Education

High school diploma or equivalent

Job description

Arrowhead Lexus in Peoria, AZ is seeking a Service Advisor to join our team. The successful candidate will meet with customers to assess vehicle service needs, provide excellent customer service, and oversee quality control.

The position offers base pay with commission/bonuses, full-time hours, and growth opportunities within a well-established dealership group. AZ drivers license required; pre-employment background check may apply.