Automotive Service Advisor | High Earning Potential

SmartRecruiters, Inc.; Poway (CA); Vor Ort; USD 80.000 - 150.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision

HSA

401k

PTO

Training programs

Personal Automotive Concierge Service

Zusammenfassung

Poway Honda, a Sonic Automotive family dealership, is seeking an Advisor to schedule service appointments, greet customers, and provide complete written labor and parts estimates with promised times. You will monitor repair progress, communicate changes, advise on vehicle care, and uphold safety and compliance.

Candidates need 2+ years in a dealership role, a high school diploma, read and follow instructions, and be authorized to work in the USA; base hourly pay plus commissions, with OTE of

Qualifikationen

• High school diploma or the equivalent.
• 2+ years of experience in a dealership position.
• General knowledge of vehicle mechanical operations.
• ASE certification preferred.
• Professional personal appearance.
• Excellent oral and written communication skills.
• All applicants must be authorized to work in the USA.
• All applicants must perform duties and responsibilities in a safe manner.
• All applicants must pass pre-employment testing including background checks, MVR, drug test, credit report and a valid driver license.

Aufgaben

• Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
• Greets customers in a timely, friendly manner.
• Provides a complete and accurate written cost estimate for labor and parts. Establishes 'promised time'.
• Monitors progress of repairs and communicates changes to customers, obtaining authorization for additional work.
• Test-drives the vehicle or refers to the test technician as necessary.
• Maintains Customer Satisfaction Index at or above the manufacturer/zone/branch average.
• Advices customers on car care and maintenance per manufacturer specs.
• Maintains dealership-required hours-per-Customer-Repair-Order metric.
• Follows regulations on hazardous waste disposal, OSHA right-to-know, etc.
• Follows all safety policies and reports accidents promptly.

Kenntnisse

Advisor experience

High school diploma

Reading comprehension

Dealership experience

Automotive knowledge

ASE certification

Professional appearance

Oral and written communication

Authorized to work in USA

Pre-employment checks

Ausbildung

High school diploma

Jobbeschreibung

Poway Honda, a Sonic Automotive family dealership, is seeking an Advisor to schedule service appointments, greet customers, and provide complete written labor and parts estimates with promised times. You will monitor repair progress, communicate changes, advise on vehicle care, and uphold safety and compliance.

Candidates need 2+ years in a dealership role, a high school diploma, read and follow instructions, and be authorized to work in the USA; base hourly pay plus commissions, with OTE of