Automotive Service Advisor | Heritage Hyundai Towson

Mileone; Baltimore (MD); On-site; USD 31,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Training and mentoring

Employee discounts

Job summary

Heritage Hyundai Towson is seeking a dynamic Automotive Service Advisor/Service Writer to join our fast-paced Service Department. If you’re passionate about cars and excel at helping customers understand their vehicle needs, we want you on our team!

Salary range disclosed: $31,200.00 to $150,000.00 with unlimited earning potential. We offer training, mentoring, career advancement, and a positive work environment within the MileOne family.

Qualifications

• 2+ years’ dealership experience in automotive service writing.
• Reynolds Ignite experience, preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Basic MS Office knowledge, computer software, internet proficiency, and general mathematical skills.
• Working knowledge of basic car functions, characteristics, and operations.

Responsibilities

• Provide customer service to include vehicle service care and manufacturer’s warranty specifications.
• Schedule and manage service appointments and service estimates.
• Address and resolve customer complaints.

Skills

Dealership experience

Reynolds Ignite

MS Office

Reading documents

Customer service

Math skills

Tools

Computer software

Job description

Automotive Service Advisor | Heritage Hyundai Towson### Automotive Service Advisor | Heritage Hyundai TowsonApply: Baltimore, MD: Full time: Posted Today: R16364## Job DescriptionHeritage Hyundai Towson is seeking a dynamic, customer-focused **Automotive Service Advisor / Service Writer** to join our fast-paced, high-energy Service Department. If you’re passionate about cars, thrive on building relationships, and excel at helping customers understand their vehicle needs, we want you on our team! Experience Everything MileOne has to Offer: - $31,200.00 - $150,000.00 with unlimited earning potential - Great opportunities for career advancement - Positive, success-driven work environment - Training and mentoring opportunities Service Advisor Responsibilities: - Provide customer service to include vehicle service care and manufacturer’s warranty specifications - Schedule and manage service appointments and service estimates - Address and resolve customer complaints Service Advisor Qualifications: - 2+ years’ dealership experience in automotive service writing - Reynolds Ignite experience, preferred - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals - Basic MS Office knowledge, computer software, internet proficiency, and general mathematical skills- Working knowledge of basic car functions, characteristics, and operationsOur MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers several exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more. MileOne Benefits: https://www.mileonejobs.com/our-benefits.htmMileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications. Certain positions require the use of mobile-based authentication to access MileOne systems, applications, or information. Employees in these positions must be able to meet MileOne’s applicable technology and information security requirements, which includes access to a compatible mobile device and the use of MileOne-approved authentication or security applications.HEGE123ServiceSalary Range$31,200.00 - $150,000.00Heritage Hyundai TowsonPost Internally and Externally**Zip Code**21204