Automotive Service Advisor - Hall Chrysler Virginia Beach

MileOne Autogroup; Virginia Beach (VA); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Health and financial benefits

Employee Purchase Program

NextMile Scholarship Program

Training and mentoring

Support Fund

Job summary

MileOne Autogroup's Hall Chrysler Dodge Jeep RAM in Virginia Beach is hiring a Service Advisor/Service Writer to support a fast-paced automotive service department.

The role requires CDK experience, a high-energy customer-focused attitude, and the ability to consult with customers on service needs, warranties, and estimates.

Competitive compensation with a salary range of $50,000 to $100,000 annually plus benefits; Virginia Beach location.

Qualifications

• Experience in automotive service writing is preferred.
• CDK experience is required.
• Valid driver's license with clean driving record.
• Proficiency in basic MS Office and computer skills.

Responsibilities

• Provide customer service and advise on vehicle service needs.
• Schedule and manage service appointments and estimates.
• Address and resolve customer complaints.

Skills

CDK experience

Customer service

Automotive service writing

Tools

CDK Software

Job description

Job Description

Hall Chrysler Dodge Jeep RAM in Virginia Beach is hiring a Service Advisor/ Service Writer for our busy automotive Service Department.

Candidates for this team must have a high-energy level to keep up with our fast pace and be able to provide top-tier customer service at all times. CDK experience a must! Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.

Experience Everything MileOne has to Offer: Competitive compensation with unlimited earning potential, Great opportunities for career advancement, Positive, success driven work environment, Training and mentoring opportunities.

Our MileOne Employee Advantage

• MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company.
• MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
• MileOne Employee Advantage includes health and financial benefits, and training and mentoring.
• We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

Automotive Service Advisor Responsibilities

• Provide customer service to include vehicle service care and manufacturer’s warranty specifications
• Schedule and manage service appointments and service estimatesAddress and resolve customer complaints

  Automotive Service Advisor Qualifications

  • Prior experience in automotive service writing, preferred
  • Valid driver's license with 2 or fewer moving violations last 3 years and ALSO no major violations in the last 3 years
  • Working knowledge of basic car functions, characteristics, and operations
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

  MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment.

  By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

  HLVANC Service Salary Range $50,000 - $100,000 annual (combined base plus commission)

  Location: Virginia Beach, Zip Code 23452

  MileOne Autogroup represents 67 franchises with 25 automotive brands and operates 54 service centers in Delaware, Maryland, Missouri, Pennsylvania, North Carolina and Virginia. Its portfolio includes the Hall, Heritage, Herb Gordon, Annapolis, MotorWorld and Plaza Motors divisions. We are the largest automotive sales and service network in the region with our corporate office located in Towson, Maryland. We believe taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best. We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.