Automotive Service Advisor | Growth, Training & Benefits

Hireology; Pooler (GA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401(k) with match

Paid vacation

Employee discounts

Ongoing training

Career advancement

Supportive leadership

Job summary

Vaden Automotive is seeking an experienced Automotive Service Advisor to join our service team in Georgia. You will build trust with customers, communicate repair recommendations clearly, and help keep a busy service department running smoothly.

Join a growing dealership backed by the stability of Vaden Automotive, with opportunities to advance and develop through ongoing training and a team-driven environment.

Qualifications

• Previous Automotive Service Advisor experience strongly preferred
• Dealership or independent automotive repair experience welcome
• CDK and Xtime experience is a strong plus
• Solid understanding of automotive maintenance and repair
• Strong communication, customer service, and interpersonal skills
• Excellent organization and time-management abilities
• Ability to prioritize and multitask in a fast-paced environment
• Professional appearance and positive attitude
• Team-oriented approach with a strong work ethic
• Must pass a pre-employment background check and MVR

Responsibilities

• Greet customers and create a professional, welcoming service experience
• Listen to customer concerns and accurately document vehicle needs
• Schedule appointments and manage repair orders
• Review recommended maintenance and repairs with customers
• Explain technical information in a way customers can easily understand
• Communicate repair updates and timelines throughout the service process
• Work closely with technicians to monitor vehicle repairs
• Recommend appropriate maintenance and dealership services
• Review completed work with customers before vehicle delivery
• Follow up with customers and build relationships that encourage repeat business
• Maintain a high level of customer satisfaction throughout the entire service experience

Skills

Customer service

Communication

Time management

Interpersonal skills

Prioritization

Education

High school diploma or equivalent

Tools

CDK

Xtime

Job description

Vaden Automotive is seeking an experienced Automotive Service Advisor to join our service team in Georgia. You will build trust with customers, communicate repair recommendations clearly, and help keep a busy service department running smoothly.

Join a growing dealership backed by the stability of Vaden Automotive, with opportunities to advance and develop through ongoing training and a team-driven environment.