Automotive Service Advisor — Growth & Training

Columbia Gorge Honda; The Dalles (OR); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle program

Long term job security

Health and wellness

Discounts on products and services

Job summary

Columbia Gorge Honda in The Dalles, OR seeks a Service Advisor to be the first-line liaison with customers, drive service sales, and coordinate with the service team. You will write estimates, explain repairs, and ensure accurate repair orders while maintaining CSI goals.

This role includes training, growth opportunities, competitive benefits, and long-term job security within the Teton Auto Group. Strong communication and organization are essential.

Qualifications

• High school diploma/GED required.
• Extensive knowledge of automotive industry and parts.
• Excellent communication and organizational skills.
• Ability to communicate with technicians, customers and senior management.

Responsibilities

• Greet customers promptly in person and on the phone and manage inquiries.
• Prepare estimates and invoices for repairs and parts.
• Provide accurate service recommendations and explain 120-point inspection.
• Schedule appointments and manage repair orders with CSI targets.

Skills

Customer service

Communication skills

Organization

Attention to detail

Job description

Columbia Gorge Honda in The Dalles, OR seeks a Service Advisor to be the first-line liaison with customers, drive service sales, and coordinate with the service team. You will write estimates, explain repairs, and ensure accurate repair orders while maintaining CSI goals.

This role includes training, growth opportunities, competitive benefits, and long-term job security within the Teton Auto Group. Strong communication and organization are essential.