Automotive Service Advisor | Growth & Tech-Savvy Role

Napleton Auto Group; Saint Peters (MO); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and 0

Job summary

The Ed Napleton Automotive Group is seeking a Service Advisor at Mid Rivers KIA. This role acts as liaison between customers and technicians, presenting repair recommendations and maintaining clear, courteous communication throughout the service experience.

The group offers competitive pay with incentives, comprehensive benefits, paid time off, 401k, training, and strong growth opportunities across states and brands. Equal opportunity employer.

Qualifications

• Exceptional customer service skills.
• Tech-savvy; able to learn and utilize technology.
• Previous Automotive Service Advisor experience is a plus but not required.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication-keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Customer service

Tech savvy

Experience as Service Advisor

Job description

The Ed Napleton Automotive Group is seeking a Service Advisor at Mid Rivers KIA. This role acts as liaison between customers and technicians, presenting repair recommendations and maintaining clear, courteous communication throughout the service experience.

The group offers competitive pay with incentives, comprehensive benefits, paid time off, 401k, training, and strong growth opportunities across states and brands. Equal opportunity employer.