Automotive Service Advisor | Growth, Tech-Savvy & Top Pay

Mid Rivers Kia; Saint Peters (MO); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and车辆

Job summary

The Ed Napleton Automotive Group is seeking a Service Advisor at Mid Rivers Kia in Saint Peters, MO. You will act as the liaison between customers and technicians, presenting repair recommendations and keeping customers informed throughout the service process.

This role emphasizes excellent customer service, tech-savviness with dealership tools, and transparent cost/time estimates. Prior service advisor experience is a plus, and a background check is required.

Qualifications

• Excellent customer service and communication abilities.
• Comfort with using dealership technology and fixed operations tools.
• Previous automotive service advisor experience is a plus but not required.
• Willingness to undergo a background check per local laws.
• Must be 18 years of age or older to comply with company policy.

Responsibilities

• Engage with customers to identify maintenance needs and provide clear recommendations.
• Create repair orders with transparent cost and time estimates.
• Maintain timely and proactive communication with customers throughout service.
• Coordinate with technicians and parts to ensure timely completion of work.
• Maintain a positive attitude and strong work ethic with customers and teammates.
• Utilize modern fixed operations technology to streamline service processes.

Skills

Customer service

Tech-savvy

Auto service advisor experience

Background check

18+ years

Job description

The Ed Napleton Automotive Group is seeking a Service Advisor at Mid Rivers Kia in Saint Peters, MO. You will act as the liaison between customers and technicians, presenting repair recommendations and keeping customers informed throughout the service process.

This role emphasizes excellent customer service, tech-savviness with dealership tools, and transparent cost/time estimates. Prior service advisor experience is a plus, and a background check is required.