Automotive Service Advisor — Growth, Pay & Benefits

Genesis of Carmel; Indianapolis (IN); Hybrid; USD 65,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Vacation and Sick Time

Paid Training

Employee Discounts

Growth Opportunities

Job summary

The Ed Napleton Automotive Group is seeking an Automotive Service Advisor at Napleton Genesis of Carmel. You will liaise with customers and technicians, present repair recommendations, and ensure transparent cost and time estimates.

We offer a pay range of $65,000–$150,000 per year with incentives, benefits, paid time off, and training. Join a large, established dealer group with significant growth opportunities and a focus on customer service excellence.

Qualifications

• Experience in automotive service support is a plus but not required.
• Willingness to undergo a background check per local laws.
• 18+ years of age to comply with driving policy.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication, keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Exceptional Customer Service Skills

Tech Savvy

Tools

Fixed Operations Technology

Job description

The Ed Napleton Automotive Group is seeking an Automotive Service Advisor at Napleton Genesis of Carmel. You will liaise with customers and technicians, present repair recommendations, and ensure transparent cost and time estimates.

We offer a pay range of $65,000–$150,000 per year with incentives, benefits, paid time off, and training. Join a large, established dealer group with significant growth opportunities and a focus on customer service excellence.