Automotive Service Advisor — Growth, Mentorship & Benefits

Greenway Automotive Group; Huntsville (AL); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Progressive and Competitive Pay Plan

Strong mentorship program to help you

Excellent opportunities for growth and

Ongoing Training and Education

Employee Purchase and Service Discouts

Paid Vacation

Full insurance benefit options incl. M

401(k) Retirement Savings Plan

Team-oriented, professional and fun

Job summary

University Kia in Huntsville, AL is seeking an experienced Service Consultant to join our dealership team. You will greet customers, interpret service needs, and coordinate repairs with our technicians to ensure timely, quality work.

The ideal candidate has dealership service advisor experience, a valid driver’s license, and a commitment to exceptional customer service. We offer ongoing training and a team‑oriented work environment, with a sign‑on bonus for experienced advisors and opportunities

Qualifications

• One year of dealership Service Advisor experience, preferred.
• Must have a proven record of achieving exceptional customer satisfaction.
• Must have a valid driver's license and be in good standing.
• Must exhibit personal and professional integrity.
• Have a desire for a long term career with a growing organization.
• CDK experience; preferred.

Responsibilities

• Greets and consults with customers to interpret their needs and arrange for appropriate service.
• Serves as the primary point of contact for all automotive service and repair matters.
• Consult with mechanics about necessary repairs and possible alternatives to expensive work.
• Sells additional needed services.
• Sets and manages the expectations for service delivery for both the customers and mechanics.
• Continuously updates customers on repair needs and completion times.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Performs other duties as assigned.

Skills

Customer service

Communication

Valid drivers license

Tools

CDK experience

Job description

University Kia in Huntsville, AL is seeking an experienced Service Consultant to join our dealership team. You will greet customers, interpret service needs, and coordinate repairs with our technicians to ensure timely, quality work.

The ideal candidate has dealership service advisor experience, a valid driver’s license, and a commitment to exceptional customer service. We offer ongoing training and a team‑oriented work environment, with a sign‑on bonus for experienced advisors and opportunities