Automotive Service Advisor - Growth, Commission & Benefits

Ciocca Automotive Careers; Ewing (KY); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Full-time position

PTO & holidays

Air-conditioned shops

401(k) matching

Insurance coverage

Advancement opportunities

Employee discounts

Job summary

Ciocca Kia/Subaru of Ewing, in Kentucky, seeks an energetic Service Advisor to join our growing team and drive exceptional customer service in the drive lane. You will oversee service orders, guide customers, and ensure efficient, courteous support while coordinating with technicians.

This full-time role offers commission-based pay with strong earning potential, plus PTO, holidays, insurance, a 401(k) plan with company matching, and opportunities for advancement within the Ciocca Automotive

Qualifications

• Relevant automotive service experience required.
• Proven track record of customer satisfaction.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee service orders and drive lane flow, ensuring prompt, courteous service.
• Provide concierge support for owner inquiries, in person or by phone.
• Manage technicians' time inventory, maximizing service sales.
• Distribute work between technicians efficiently.
• Answer questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing problems, ordering parts and tools when needed.

Skills

Service & sales

Customer satisfaction

Driver's license

Job description

Ciocca Kia/Subaru of Ewing, in Kentucky, seeks an energetic Service Advisor to join our growing team and drive exceptional customer service in the drive lane. You will oversee service orders, guide customers, and ensure efficient, courteous support while coordinating with technicians.

This full-time role offers commission-based pay with strong earning potential, plus PTO, holidays, insurance, a 401(k) plan with company matching, and opportunities for advancement within the Ciocca Automotive