Automotive Service Advisor | Growth, Benefits & Training

Tom Gill Chevrolet; Florence (KY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Full-time

Medical insurance

Dental insurance

401(k)

Paid vacation

Career advancement

State-of-the-art facility

Professional work environment

Job summary

Tom Gill Chevrolet is seeking an experienced Automotive Service Advisor/Writer to join our Cincinnati-area service department and start immediately. We offer a state-of-the-art facility, medical and dental insurance, 401(k), paid vacation, and real career advancement opportunities.

Responsibilities include writing service orders, advising on services and costs, answering technical questions, and keeping customers informed from drop-off to pick-up to ensure a completely satisfied experience.

Qualifications

• Minimum 1 year of Automotive Service Advisor and/or dealership experience.
• Excellent customer service and communication skills.
• Professional appearance and positive attitude; team oriented.

Responsibilities

• Write service repair orders and ensure customers receive prompt, courteous service.
• Advise customers on necessary/suggested services and costs; including promotions.
• Answer technical questions about vehicle problems, warranties, service and repairs.
• Follow the status of a customer's vehicle from service bay entry through completion of work.
• Keep customers informed of any changes that occur.
• Upon completion of work, review work order with customer.
• Provide a completely satisfied customer experience.

Skills

Customer service

Communication

Time management

Multitasking

Team oriented

Computer skills

Education

High school diploma or equivalent

Tools

CDK

Job description

Tom Gill Chevrolet is seeking an experienced Automotive Service Advisor/Writer to join our Cincinnati-area service department and start immediately. We offer a state-of-the-art facility, medical and dental insurance, 401(k), paid vacation, and real career advancement opportunities.

Responsibilities include writing service orders, advising on services and costs, answering technical questions, and keeping customers informed from drop-off to pick-up to ensure a completely satisfied experience.