Automotive Service Advisor | Grow into Service Leadership

Big Brand Tire Co.; Oxnard (CA); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

Employee Discounts

Referral Bonuses

ASE Reimbursement

Career Growth

Job summary

Big Brand Tire & Service in Oxnard, CA is seeking a Service Advisor to greet guests, translate mechanical recommendations into clear options, and drive tires, repairs, warranties and services.

You will collaborate with technicians to ensure a world-class service experience, delivering trusted guidance and value to customers while maintaining showroom standards and a safe, efficient shop flow. This role offers growth into service management and ongoing career progression.

Qualifications

• 1-3 years of experience in automotive service sales or retail automotive with strong customer service and transferable sales background.
• Proven ability to sell services and build trust with customers.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license and ability to lift 70 lbs to support shop flow.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as liaison between customer and technician and translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient and safe.

Skills

Customer service

Sales

Communication

Organization

Team player

Job description

Big Brand Tire & Service in Oxnard, CA is seeking a Service Advisor to greet guests, translate mechanical recommendations into clear options, and drive tires, repairs, warranties and services.

You will collaborate with technicians to ensure a world-class service experience, delivering trusted guidance and value to customers while maintaining showroom standards and a safe, efficient shop flow. This role offers growth into service management and ongoing career progression.