Automotive Service Advisor - Fast-Paced, Customer-Focused

Victory Automotive Group; Milford (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay Based on Experience

Medical Benefits

Paid Vacation

Holidays

Opportunity for Advancement

401(k) with Company Match

Job summary

Victory Automotive Group is seeking an Automotive Service Advisor in Milford, Connecticut. As a Service Advisor, you will be the main communication point for service and repair activities, ensuring customer satisfaction by managing expectations and delivering impeccable service.

The ideal candidate should have a high school diploma and at least one year of experience in a dealership environment. Competitive pay and comprehensive benefits are offered, along with opportunities for advancement.

Qualifications

• One year of dealer-level or large facility experience preferred.
• Valid and unrestricted driver’s license and clean driving record.
• Ability to read and comprehend instructions.
• Able to bend, kneel, squat, stand, and lift heavy objects as needed.

Responsibilities

• Schedules service for customers and diagnoses problems promptly.
• Makes repair recommendations and manages delivery of repairs.
• Ensures all service level targets are met or exceeded.
• Maintains current knowledge of vehicle operation and service information.

Skills

Outstanding communication skills

Customer service oriented

Basic computer and internet skills

Professional appearance and work ethic

Education

High school diploma or GED

Job description

Victory Automotive Group is seeking an Automotive Service Advisor in Milford, Connecticut. As a Service Advisor, you will be the main communication point for service and repair activities, ensuring customer satisfaction by managing expectations and delivering impeccable service.

The ideal candidate should have a high school diploma and at least one year of experience in a dealership environment. Competitive pay and comprehensive benefits are offered, along with opportunities for advancement.