Automotive Service Advisor & Customer Solutions Pro

Hurricane Tire; Scottsdale (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(K) with company match

Flexible PTO

Paid holidays

Employee discounts

Training & ASE certifications

Job summary

Big Brand Tire & Service in Scottsdale, AZ is seeking an enthusiastic Automotive Service Sales Associate to welcome guests and translate mechanical needs into clear recommendations. You will confidently upsell tires, wheels, repairs and warranties, while performing visual inspections and documenting findings.

Join a team that values customer service, education, and growth. This role supports showroom standards and shop flow, with opportunities for career advancement in a growing company.

Qualifications

• 1–3 years in automotive service sales or retail automotive.
• Proven ability to sell services and build trust.
• Valid driver’s license and ability to lift 70 lbs.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Auto sales experience

Customer service

Strong communication

Team player

Job description

Big Brand Tire & Service in Scottsdale, AZ is seeking an enthusiastic Automotive Service Sales Associate to welcome guests and translate mechanical needs into clear recommendations. You will confidently upsell tires, wheels, repairs and warranties, while performing visual inspections and documenting findings.

Join a team that values customer service, education, and growth. This role supports showroom standards and shop flow, with opportunities for career advancement in a growing company.