Automotive Service Advisor — Customer-Focused, Growth & Training

Promotive; Durango (CO); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

6 paid holidays

Paid Time Off (PTO) with tenure

SIMPLE IRA with 3% employer match

Health, dental, and supplemental ins.

Paid external training and industry‑re

Advancement opportunities

Job summary

Mountain Auto Care in Durango, Colorado, is seeking an experienced Automotive Service Advisor to join our independent repair shop. The role offers a $50,000-$90,000 annual salary, paid biweekly, with a Monday-Friday, 7:30 AM-5:30 PM schedule.

We provide a clean, modern environment, structured workflows, paid training, and opportunities for advancement. This customer-facing position collaborates with customers and the shop team to ensure a professional automotive service experience.

Qualifications

• Strong customer service and professional communication skills.
• Ability to work effectively with customers, technicians, and other team members.
• Dependable attendance and a collaborative, team-oriented approach.
• Willingness to learn, accept coaching, and continue developing automotive service skills.

Responsibilities

• Communicate professionally with customers and the automotive service team.
• Support customers throughout the vehicle service and repair process.
• Maintain clear and accurate communication between customers and technicians.
• Manage inventory, including monitoring stock levels, tracking parts and supplies, and helping ensure necessary inventory is available when needed.
• Follow established shop procedures and workflows.
• Help maintain an organized and professional service environment.
• Work collaboratively with technicians and other team members.
• Participate in ongoing training and professional development.

Skills

Customer service

Professional communication

Team collaboration

Willingness to learn

Job description

Mountain Auto Care in Durango, Colorado, is seeking an experienced Automotive Service Advisor to join our independent repair shop. The role offers a $50,000-$90,000 annual salary, paid biweekly, with a Monday-Friday, 7:30 AM-5:30 PM schedule.

We provide a clean, modern environment, structured workflows, paid training, and opportunities for advancement. This customer-facing position collaborates with customers and the shop team to ensure a professional automotive service experience.