Automotive Service Advisor & Customer Experience Pro

American Tire Depot; Artesia (CA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Flexible Spending Account

Life Insurance

Short/Long-Term Disability

401(K) with company match

Flexible Paid Time Off

Paid Holidays

Discounts on Products and Services

Employee Referral Program

Paid Training and ASE Certifications

Career Growth Opportunities

Job summary

Big Brand Tire & Service in Artesia, CA is seeking an automotive service sales associate to greet guests, assess needs, and guide recommendations.

You will sell tires, wheels, repairs, warranties, and services while translating mechanical details into clear advice. Join a team focused on world-class service and career growth.

Flexible weekends and a supportive environment are offered.

Qualifications

• 1–3 years in automotive service sales or retail automotive.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Retail sales

Communication skills

Job description

Big Brand Tire & Service in Artesia, CA is seeking an automotive service sales associate to greet guests, assess needs, and guide recommendations.

You will sell tires, wheels, repairs, warranties, and services while translating mechanical details into clear advice. Join a team focused on world-class service and career growth.

Flexible weekends and a supportive environment are offered.