Automotive Service Advisor — Customer Care & Sales Lead

Big Brand Tire & Service; Santa Maria (CA); Presencial; USD 40.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

401(k) with company match

Paid Time Off

Paid Holidays

Training & ASE certifications

Employee Discounts

Descripción de la vacante

Big Brand Tire & Service is seeking a customer-focused Associate in Santa Maria, CA. You will greet guests, translate mechanic language into clear recommendations, and confidently upsell tires, repairs, warranties, and services.

Must have 1–3 years in automotive service sales or related retail, with strong communication and organizational skills. Flexible availability including weekends is required; drivers license and the ability to lift 70 lbs may be needed.

Formación

• 1–3 years of experience in automotive service sales or retail automotive
• Strong communication and organizational skills
• Proven ability to sell services and build trust

Responsabilidades

• Greet guests and deliver world-class service experience
• Act as liaison between customer and technician with clear recommendations
• Sell tires, repairs, warranties, and services
• Perform visual inspections and document findings
• Build relationships that convert guests into lifelong customers
• Maintain showroom and inventory standards
• Support shop flow and safety with team

Conocimientos

Customer service

Sales

Communication

Team player

Educación

High school diploma

Descripción del empleo

Big Brand Tire & Service is seeking a customer-focused Associate in Santa Maria, CA. You will greet guests, translate mechanic language into clear recommendations, and confidently upsell tires, repairs, warranties, and services.

Must have 1–3 years in automotive service sales or related retail, with strong communication and organizational skills. Flexible availability including weekends is required; drivers license and the ability to lift 70 lbs may be needed.