Automotive Service Advisor & Customer Experience Lead

Fenton Family Dealerships; Swanzey (NH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Flexible Spending Accounts

Life Insurance (Voluntary)

401k with company match

Paid Time Off

Job summary

Honda of Keene is seeking a Service Advisor to join our award-winning service team in a fast-paced dealership environment. You will oversee service orders, manage technician time, and provide concierge support for owners to ensure a superior customer experience.

Qualifications include an organized, friendly personality with strong communication and time-management skills, plus a track record in service and sales. We offer comprehensive benefits and a collaborative workplace culture.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Excellent communication with customers.

Responsibilities

• Oversee service orders and flow of Drive Lane; ensure prompt, courteous service.
• Take ownership of the customer experience and leave a positive impression.
• Provide concierge support for owner inquiries, by phone or in person.

Skills

Customer service

Sales ability

Organized

Teamwork

Time management

Communication skills

Job description

Honda of Keene is seeking a Service Advisor to join our award-winning service team in a fast-paced dealership environment. You will oversee service orders, manage technician time, and provide concierge support for owners to ensure a superior customer experience.

Qualifications include an organized, friendly personality with strong communication and time-management skills, plus a track record in service and sales. We offer comprehensive benefits and a collaborative workplace culture.