Automotive Service Advisor: Customer Care & Repairs Expert

Anderson Automotive Group; Charleston (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Culture of caring

Career growth

Leadership development

Competitive compensation

401k with company match

Health benefits

Paid time off

Maternity/paternity leave

Employee discounts

Job summary

Anderson Automotive Group is seeking an Automotive Service Advisor for Toyota of Charleston to engage customers, schedule service visits, and present recommended maintenance with professionalism. The role emphasizes customer-first communication, accurate vehicle knowledge, and collaborative teamwork within a dynamic dealership environment.

Ideal candidates bring friendly, outgoing personalities, strong communication skills, and the ability to guide customers through the service process, aligning

Qualifications

• Friendly and outgoing personality required.
• Ability to build rapport and follow up with guests throughout the service process.
• Strong communication and organizational skills.
• Assist customers in maintaining vehicles according to manufacturer standards.
• Present repairs and maintenance in a professional, knowledgeable way.
• Strong focus on delivering the highest level of customer service.
• Learn to overcome objections, close sales, and follow company standards.

Skills

Friendly personality

Build rapport

Communication skills

Customer service

Vehicle maintenance knowledge

Presentation of repairs

Sales process

Hospitality experience

Driver’s license

Education

Highschool diploma or equivalent

Job description

Anderson Automotive Group is seeking an Automotive Service Advisor for Toyota of Charleston to engage customers, schedule service visits, and present recommended maintenance with professionalism. The role emphasizes customer-first communication, accurate vehicle knowledge, and collaborative teamwork within a dynamic dealership environment.

Ideal candidates bring friendly, outgoing personalities, strong communication skills, and the ability to guide customers through the service process, aligning