Automotive Service Advisor - Chrysler, Jeep, Dodge, Ram

Larson Dodge; Puyallup (WA); On-site; USD 74,000 - 136,000; Full time

Job summary

An established industry player is seeking a driven, customer-focused Service Advisor to join their team in Puyallup, WA. This position offers a fantastic opportunity for career growth, supported by comprehensive training and a collaborative team environment. You will engage with customers, manage service appointments, and ensure high satisfaction through clear communication. With competitive compensation and access to a loyal customer base, this role is perfect for those passionate about delivering outstanding service and eager to advance their careers. Join this dynamic team and be part of their success!

Benefits

Comprehensive Medical Insurance

401k Retirement Plan

Paid Time Off

Employee Assistance Program

Vehicle Purchasing Programs

Ongoing Training Opportunities

Qualifications

• Passionate about cars and delivering excellent service.
• Eager to develop skills and grow within a fast-paced environment.

Responsibilities

• Schedule service appointments and document vehicle issues.
• Provide accurate estimates for parts and labor.
• Ensure high customer satisfaction through excellent service.

Skills

Customer Service

Technology Proficiency

Attention to Detail

Growth Mindset

Job description

Location: Puyallup, WA
Job Type: Full-Time
Reports To: Service Manager
Salary: $74,000 - $136,000/year

• Commission Structure:
  • 4.75% of RO parts and labor sales for CSI below zone.
  • 5.25% for CSI above zone.
  • 5.5% for CSI in the top 10% of the zone.

Join Our Team at Larson Chrysler, Jeep, Dodge, Ram!

Larson Chrysler, Jeep, Dodge, Ram is growing, and we're looking for a driven, customer-focused Service Advisor to join our team in Puyallup, WA. If you're passionate about cars and delivering excellent service, this is your chance to build a rewarding career with a great company. We offer competitive pay, flexible hours, and opportunities for career growth.

Why You'll Love Working with Us:

• Career Growth: Opportunities for promotion to Service Drive Manager.
• Training & Support: Comprehensive initial and ongoing training to help you succeed.
• Team Environment: Supportive, professional team focused on customer satisfaction.

What We’re Looking For:

• Customer-focused: You enjoy helping people and providing outstanding service.
• Tech-Savvy: Comfortable using technology and learning new tools.
• Energetic & Detail-Oriented: Approach tasks with enthusiasm and attention to detail.
• Growth-Oriented: Eager to develop skills and grow within a fast-paced environment.

This position is suitable for both experienced Service Advisors and newcomers to the field, offering a great opportunity for career advancement.

Key Responsibilities:

• Customer Engagement: Schedule service appointments, gather customer and vehicle information, and document vehicle issues on repair orders.
• Estimates & Updates: Provide accurate estimates for parts and labor, and keep customers informed about their vehicle's status.
• Process Management: Track special orders, follow up on parts, and submit warranty documentation.
• Customer Satisfaction: Ensure high satisfaction through excellent service and clear communication.

What We Offer:

• Strong Customer Base: Access to loyal customers and skilled technicians.
• Ongoing Training: Continuous learning opportunities for career development.
• Competitive Compensation: Rewarding pay structure with earning potential.
• Career Advancement: Opportunities within the service department.

Ready to advance your career? Apply today to join Larson Chrysler, Jeep, Dodge, Ram and be part of our growing success!

Larson Automotive Benefits:

We offer a comprehensive group medical insurance plan, with four options to suit different needs, including a zero-cost plan. Our benefits also include life, AD&D, vision, dental, and other ancillary coverages. Employees must work at least 32 hours per week to qualify.

Additional benefits include an Employee Assistance Program, a retirement plan with a 401k starting after two months, and a KOFE financial wellness program. Employees accrue paid time off from day one, with increases based on years of service. We also offer vehicle purchasing programs for all brands we represent.