Automotive Service Advisor: Build Trust & Drive Car Care

Gills Point S Tire & Auto; Vaughn (MT); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Stable Full-Time Hours

Paid Time Off

Ongoing Training and Career Growth

Medical, Dental & Vision Insurance

Short-Term & Long-Term Disability

Life & Accident Insurance

401(k) with Company Match

Family-Oriented Culture

Opportunities to Grow Your Automotive 

Job summary

Gills Point S Tire & Auto in Vaughn, MT is seeking an Automotive Service Advisor to serve as the primary link between customers and the shop. You will combine automotive knowledge with strong communication and sales skills to deliver top-tier service and keep customers coming back.

You will greet customers, assess concerns, provide honest recommendations, prepare estimates, and coordinate service with technicians.

Qualifications

• High School Diploma or GED required.
• Previous customer service experience in automotive or tire service preferred.
• Strong communication and relationship-building skills.
• Proven ability to build customer trust and confidently recommend products and services.
• Experience using POS and shop management software preferred.

Responsibilities

• Greet customers and create a welcoming service experience.
• Listen to concerns and identify tire and maintenance needs.
• Provide honest recommendations prioritizing safety and reliability.
• Prepare accurate estimates and explain services.
• Coordinate service orders and communicate with technicians.
• Process invoices and review final recommendations with customers.

Skills

Customer service

Communication

Relationship-building

Sales oriented

Automotive knowledge

Education

High School Diploma or GED

Tools

POS Software

Shop Management Software

Job description

Gills Point S Tire & Auto in Vaughn, MT is seeking an Automotive Service Advisor to serve as the primary link between customers and the shop. You will combine automotive knowledge with strong communication and sales skills to deliver top-tier service and keep customers coming back.

You will greet customers, assess concerns, provide honest recommendations, prepare estimates, and coordinate service with technicians.