Automotive Service Advisor- BRAND NEW STORE!

Brakes Plus; McKinney (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k) Retirement Plan

Employer‑Paid Short‑ and Long‑Term Disability Insurance

Paid Time Off (Vacation/Personal)

Paid Bereavement

Paid Holidays

Job summary

Brakes Plus in McKinney, Texas is seeking an Automotive Service Advisor for a new store. This full-time position involves leadership, direct customer interaction, and team management in a fast-paced environment. Candidates should have at least two years of Service Advisor experience and excellent communication skills. The role offers a salary range of $40,000 – $60,000 annually, along with comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) plan.

Qualifications

• Outstanding leadership and store management skills.
• Ability to work in a fast‑paced work environment.
• Highly organized and detail‑oriented.
• Excellent verbal and written communication.
• Minimum of 2 years’ experience in a Service Advisor/Writer role.
• Solid knowledge of basic OSHA laws.
• Valid driver’s license.

Responsibilities

• Directly work with customers in sales and service.
• Create a highly motivated team environment.
• Supervise technicians and service personnel.
• Coach service department teammates.
• Evaluate performance and productivity of service department personnel.
• Manage parts inventory and outside purchases.
• Ensure store safety and compliance.

Skills

Leadership skills

Organizational skills

Verbal communication

Written communication

Customer relationship development

Teamwork

Job description

Automotive Service Advisor - BRAND NEW STORE!!

Full-time

Brakes Plus was founded in 1990 with a single store in South Denver. Today Brakes Plus has over 150 stores across Colorado, Wyoming, Arizona, Texas, Nebraska, and Iowa. As one of the fastest growing auto service companies, we are continuously opening new stores in each of these regions while maintaining the family values and standards that the company was founded on. Brakes Plus has two important assets, our employees and our customers. Our mission is to supply the customer with quality parts and world class service at a great price. Our philosophy has always been for every customer to have a positive experience at Brakes Plus.

The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly motivated team environment, and working closely with the Service Team to improve their performance through hands‑on presence in the store by efficiently developing team members, executing store processes, while ensuring that we continue to provide an industry leading customer experience.

Primary Responsibilities

• Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Creates a highly motivated team environment/climate
• Supervises technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
• Coaches service department teammates on all operational issues
• Evaluates performance and productivity of all service department personnel
• Manages parts inventory and outside purchases, as well as updates and restocks all in‑house parts when needed
• Ensures store safety, including the use of and maintenance of safety equipment
• Ensures equipment/hardware layout and positioning within the service department
• Supervises shop area, equipment and teammates for compliance with company safety procedure
• Ensures that proper inspections are being conducted

Qualifications

• Outstanding leadership and store management skills
• Ability to work in a fast‑paced work environment
• Highly organized and detail‑oriented, with the ability to mentor others in a manner that ensures efficiency
• Excellent verbal and written communication
• Ability to develop professional relationships with customers and team members
• Minimum of 2 years’ experience in a Service Advisor/Writer role
• Proven track record of exceeding business objectives
• Ability to work efficiently both individually and as part of a team
• Solid knowledge of basic OSHA laws
• Valid driver’s license

Compensation

$40,000 – $60,000 annual salary.

Benefits

Brakes Plus provides a large selection of benefits that help protect your health, wealth, and well‑being. These include:

• Medical
• Dental
• Vision
• Life Insurance
• 401(k) Retirement Plan
• Employer‑Paid Short‑ and Long‑Term Disability Insurance
• Paid Time Off (Vacation/Personal)
• Paid Bereavement
• Paid Holidays

All information will be kept confidential according to EEO guidelines.