Automotive Service Advisor - Bobby Rahal Lexus of Lancaster County

Bobby Rahal Automotive Group - Mechanicsburg; Ephrata (Lancaster County); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the automotive sector is seeking an Automotive Service Advisor to support clients with their service needs. This role involves greeting customers, communicating repair needs, and ensuring transparency in all service transactions while also presenting numerous opportunities for career growth within a supportive work environment.

Benefits

Paid time off and six paid holidays

Health insurance and voluntary benefits

401(k) participation with company match

On the job training and advancement opportunities

Team member referral bonuses

Qualifications

• Exceptional customer service skills are essential.
• Valid driver's license and clean driving record required.
• At least one year of Service Advisor experience in a dealership setting.

Responsibilities

• Act as a liaison between clients and service technicians.
• Field phone calls and schedule service appointments.
• Provide accurate estimates and explain recommended work.

Skills

Customer service

Phone skills

Computer skills

Job description

ABOUT THE AUTOMOTIVE SERVICE ADVISOR ROLE

In this position, you field phone calls from clients who have general questions or are looking to schedule service appointments, and when they drop their vehicle off at the dealership you greet them with a smile and ensure we have an accurate description of their concerns. You then act as the liaison between our Service Technicians and the client, explaining all recommended work and getting authorization to perform repairs. You provide honest, accurate estimates on labor and parts and ensure that all charges are billed out correctly.

The schedule for this position is Monday – Friday from 7am to 5:30pm.

Countless opportunities for career development, company-paid anniversary trips, team member recognition celebrations, and so much more - read all about our award-winning culture of caring and awesome benefits at https://careers.bobbyrahal.com/central/.

Our team members believe that integrity matters! We pride ourselves on being honest and transparent in all aspects of our business. If something does not have value, we will not offer it to our clients.

OUR BENEFITS INCLUDE

Paid time off and six paid holidays after 90 days

Health insurance and other voluntary benefits after 30 days

401(k) participation with company match after 6 months

On the job training and opportunities for advancement across the Team Rahal organization

Team member referral bonuses

QUALIFICATIONS

• Exceptional customer service skills
• Strong phone and computer skills
• Valid driver's license and clean driving record
• At least one year of Service Advisor experience in a dealership setting is required
  

READY TO JOIN OUR TEAM?

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