Automotive Service Advisor

Casey's Point S Tire & Auto Service; Washington (District of Columbia); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid time off (PTO)

Uniform reimbursements

Job summary

Casey's Point S Tire & Auto Service in Vancouver, WA is seeking a full-time Automotive Service Advisor to bridge customers and mechanics, greet clients, discuss needed services, and assemble work orders.

You will relay updates to customers, ensure timely repairs, and help deliver a positive, low-stress experience. Competitive salary with commission, plus strong benefits, PTO, and uniform reimbursements.

Qualifications

• 2+ years of experience in a similar position.
• Strong customer service skills.
• Ability to explain technical concepts in layman's terms.

Responsibilities

• Greet customers and discuss required services.
• Prepare and transmit service orders to technicians.
• Coordinate with technicians to ensure timely completion.
• Keep customers updated during service and follow up after completion.
• Provide excellent customer service to maintain positive experiences.

Skills

Customer service

Communication

Active listening

Team player

Job description

Casey's Point S Tire & Auto Service in Vancouver, WA is looking to hire a full-time Automotive Service Advisor to act as the liaison between our customers and our mechanics.

Do you like cars? Are you a people person? Would you like to work for a company that has a close-knit culture? Our service advisors earn a competitive based salary plus commission, averaging between $70,000 - $100,000+ per year, based on experience. We provide exceptional benefits to our full-time employees, including medical, dental, vision, paid time off (PTO), and reimbursements for uniforms.

ABOUT CASEY'S POINT S TIRE & AUTO SERVICE

At Casey's, it's our professionalism that sets us apart from the rest! We are a full-service auto repair and maintenance facility that has been serving Vancouver and the surrounding areas since 1989. Our goal is to provide our community with high-quality services without breaking the bank. We pride ourselves on making sure every service is done correctly and on time every time! We understand that having a vehicle repaired can be stressful sometimes, so we make sure to do everything possible to ensure that our clients have a positive experience with us.

Our Automotive Service Excellence (ASE) certified technicians are skilled professionals who take pride in their work! Our shop is clean and well-equipped, making completing auto repairs and maintenance a breeze. The culture we cultivate is extremely tight-knit and supportive. Our team is family to us! In addition, we provide generous wages, benefits, and perks.

A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICE ADVISOR

In this vehicle advisory position, you are the cornerstone of our customers’ experiences as we service and repair their cars. Each day, you become the bridge between our clients and our team. When customers bring their vehicles in, you cheerfully greet them. You are an active listener as you discuss the services they need and put together orders. Then, you bring the order to our technicians to ensure that the job is completed in a timely manner. You make sure to keep our customers updated as their services are in progress. After repairs are completed, you follow up with the client to ensure that they are satisfied with the services they received. You love working with our customers and take pride in helping them receive the best possible auto care!

QUALIFICATIONS FOR AN AUTOMOTIVE SERVICE ADVISOR

• 2+ years of experience in a similar position
• Customer service skills
• Are you a skilled communicator? Can you explain technical things in layman's terms? Are you an active listener? Do you thrive in a fast-paced work environment? Are you a team player? If yes, you might just be perfect for this car advising position!

WORK SCHEDULE FOR AN AUTOMOTIVE SERVICE ADVISOR

This vehicle advisory position is full-time and typically works between the hours of 7:30 AM - 6:00 PM, Monday - Friday. Additionally, some overtime will be required.

ARE YOU READY TO JOIN OUR TEAM?

Location: 98662