Automotive Service Advisor

Caseysindependentauto; Vancouver (WA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Uniform reimbursement

Job summary

Casey's Point S Tire & Auto Service in Vancouver, WA is hiring a full-time Automotive Service Advisor to act as a liaison between customers and mechanics. The role requires over two years of experience and strong customer service skills.

Compensation is a competitive salary averaging between $70,000 – $100,000+ per year, based on experience. Benefits include medical, dental, vision, PTO, and uniform reimbursements.

Work hours are Monday – Friday, 7:30 AM – 6:00 PM with possible overtime.

Qualifications

• 2+ years of experience in a similar position.
• Strong customer service and communication skills.
• Ability to explain technical issues in layman’s terms.

Responsibilities

• Greet customers and listen to service needs.
• Create service orders for technicians.
• Keep customers updated during repairs.

Skills

Customer service skills

Communication skills

Active listening skills

Ability to explain technical issues

Team player

Job description

Casey's Point S Tire & Auto Service in Vancouver, WA is hiring a full‑time Automotive Service Advisor to serve as liaison between customers and mechanics.

Your compensation will be a competitive salary plus commission, averaging between $70,000 – $100,000+ per year, based on experience.

Benefits include medical, dental, vision, PTO, and uniform reimbursements for full‑time employees.

A DAY IN THE LIFE OF AN AUTOMOTIVE SERVICE ADVISOR

You greet customers and actively listen to service needs, create orders, and hand them to technicians. You keep customers updated during repairs and follow up upon completion to ensure satisfaction.

QUALIFICATIONS FOR AN AUTOMOTIVE SERVICE ADVISOR

• 2+ years of experience in a similar position
• Strong customer service and communication skills
• Ability to explain technical issues in layman’s terms
• Strong active listening skills
• Team player in a fast‑paced environment

WORK SCHEDULE FOR AN AUTOMOTIVE SERVICE ADVISOR

Full‑time, Monday – Friday, 7:30 AM – 6:00 PM; some overtime may be required.

Location: 98662