Automotive Service Advisor

Paycom; Stonecrest (GA); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance

401(k) with Company Match

Paid Vacation & Holidays

Accrued PTO

Employee Training & Professional Dev.

Career Growth & Advancement

Employee Discounts on Vehicles, Parts,

Balanced Work Schedule

Job summary

Stonecrest Honda, part of Hudson Automotive Group, is seeking motivated Service Advisors to join our high-volume service team in Stonecrest, GA. You will connect customers with the service team, present maintenance options, and drive exceptional experiences that translate into strong earning potential.

We offer performance-based bonuses, manufacturer incentives, and a clear path for career growth within a supportive leadership environment.

Qualifications

• Previous customer service experience.
• Excellent communication and interpersonal skills.
• Proven ability to deliver an outstanding customer experience.
• Ability to guide customers through the service process.
• Strong problem-solving and emotional intelligence skills.
• Self-motivated, professional, and results-oriented.

Responsibilities

• Greet customers and build lasting relationships.
• Listen to customer concerns and document vehicle service needs.
• Guide customers through maintenance and repair options.
• Provide estimates, timelines, and repair updates.
• Coordinate with technicians to ensure timely repairs.
• Communicate additional service recommendations to customers.
• Manage repair orders from write-up through completion.
• Follow up with customers to build long-term loyalty.

Skills

Customer service

Communication

Problem solving

Emotional intelligence

Tools

CRM software

Dealership software

Job description

# Automotive Service AdvisorHot JobStonecrest Honda - Stonecrest, GA 30038## OverviewSalary Range$80,000.00 - $140,000.00 Commission/yearJob ShiftOpen to Closing## Description# Automotive Service Advisor## Stonecrest Honda | Hudson Automotive Group### $80,000 - $140,000+ Yearly Earning Potential for Top Performers**High-Volume Service Drive | Performance Bonuses | Cash Spiffs | Career Growth** **$80,000 - $140,000+ Earning Potential for Top Performers** **Cash Spiffs Based on Performance** **Additional Manufacturer Incentives & Bonuses** **Flexible 5-Day Work Week with Alternating Saturdays** **Yearly Accrued PTO** **Company-Provided Training & Career Development** **Internal Advancement Opportunities** **High-Volume Service Department with Strong Customer Traffic**---## Turn Your Customer Service Skills Into a High-Earning CareerAre you a driven, customer-focused professional who thrives in a fast-paced environment and wants to be rewarded for your performance?**Stonecrest Honda**, a Hudson Automotive Company, is actively seeking motivated **Service Advisors** to join our award-winning, high-volume service team.This is an excellent opportunity for an experienced automotive professional or customer service professional ready to take their career to the next level. At Stonecrest Honda, your ability to build relationships, communicate effectively, and deliver an exceptional customer experience can translate directly into **greater earning potential and career advancement**.---## Why Choose Stonecrest Honda? **$80,000 - $140,000+ Yearly Earning Potential for Top Performers** **Performance-Based Cash Spiffs** **Additional Manufacturer Incentives & Bonuses** **High-Volume Service Department with Consistent Customer Traffic** **Company-Provided Training & Professional Development** **Clear Internal Advancement Opportunities** **Promote-From-Within Culture** **Flexible 5-Day Work Week with Alternating Saturdays** **Accrued PTO** **Supportive Leadership Team Focused on Your Success**---## What You'll DoAs a Service Advisor, you'll be the key connection between our customers and our service team. You'll help create an exceptional experience from arrival through vehicle delivery.### Your Responsibilities Will Include:* Greet customers and build lasting relationships* Listen to customer concerns and accurately document vehicle service needs* Guide customers through the maintenance and repair process* Present recommended maintenance and repair services clearly and professionally* Provide estimates, timelines, and repair updates* Coordinate with technicians to help ensure repairs are completed efficiently* Communicate additional service recommendations to customers* Manage repair orders from write-up through completion* Follow up with customers and help build long-term loyalty* Deliver an exceptional customer experience while achieving individual and department performance goals---## What We're Looking For### Required* Previous customer service experience* Excellent communication and interpersonal skills* Proven ability to deliver an outstanding customer experience* Ability to confidently guide customers through the service process* Strong problem-solving and emotional intelligence skills* Self-motivated, professional, and results-oriented### Preferred* Previous Automotive Service Advisor experience* Automotive service or sales experience* CRM or dealership software experience* Experience working in a high-volume customer-facing environment---## Benefits We Offer* Medical, Dental & Vision Insurance* Life Insurance* 401(k) with Company Match* Paid Vacation & Holidays* Accrued PTO* Employee Training & Professional Development* Career Growth & Advancement Opportunities* Employee Discounts on Vehicles, Parts & Services* Balanced Work Schedule---## About Hudson Automotive GroupFounded in 1948, Hudson Automotive Group is a third-generation, family-owned and operated automotive organization with more than 50 dealerships throughout the Southeast.Our continued success is driven by our people. We invest in employee development, promote from within, and provide opportunities for talented professionals to grow their careers and earning potential.---# Ready to Maximize Your Potential?If you're competitive, customer-focused, and ready to join a **high-volume service team where top performers can earn $80,000-$140,000+**, we want to hear from you.### Bring Your Drive. Build Your Customer Base. Grow Your Income. Advance Your Career at Stonecrest Honda.**Apply today and take the next step with Stonecrest Honda and Hudson Automotive Group.***Stonecrest Honda and Hudson Automotive Group are Equal Opportunity Employers. Employment is contingent upon successful completion of applicable pre-employment screenings.*