Automotive Service Advisor

Meineke Car Care Centers; Peachtree City (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in automotive repair is seeking enthusiastic Automotive Service Advisors to join their team. This role emphasizes outstanding customer service and requires candidates to have a solid background in sales and estimate writing. Advisors will interact with customers and technicians, ensuring smooth communication and efficient service. With a focus on professional development, the company offers paid ASE certifications and training. Enjoy a supportive work environment with a five-day work week and the opportunity to earn commission on sales. If you are passionate about cars and customer service, this is the perfect opportunity for you.

Benefits

Paid Vacations

Sick/Personal Days

Free Uniforms

Company Bonuses

Company-paid ASE Certifications

5-day Work Weeks

Qualifications

• 2+ years in sales and estimate writing.
• Entry-level technician skills required.
• Excellent verbal and written communication skills.

Responsibilities

• Evaluate customer concerns and prepare work orders.
• Select proper parts and present estimates to customers.
• Complete basic automotive services as needed.

Skills

Sales Experience

Estimate Writing

Customer Service

Basic Automotive Skills

Communication Skills

Computer Navigation

Tools

Estimating Software

Job description

Our Meineke Car Care Center is an independently owned and operated automotive repair franchise. We currently have an opening for an Automotive Service Advisor in all of our locations.

We pride ourselves on outstanding service and a heavy focus on the shop environment for our employees. We’re looking to bring on new Automotive Service Advisors who are excited, passionate, and look forward to working at a fast pace!

Automotive Service Advisor Benefits :

• Hourly + Commission-based Compensation (starting at $16 / hr. + commission of gross profit on parts and labor)
• Commission on Sales, commission on Services completed
• Company Bonuses and In-House Spiffs
• Paid vacations, sick / personal days, and free uniforms
• Only 5-day work weeks
• Company-paid ASE certifications and training

Automotive Service Advisor Requirements :

• At least two years in sales and estimate writing
• Entry-level technician skills required (C-tech skillset)
• At least one year of working with customers and automotive technicians
• A valid driver's license with a clean driving record required
• Very competent in navigating computers and estimating software
• Willingness to undergo a background check / drug screening
• The position is full-time, five days per week
• Excellent appearance, and verbal & written communication skills!
• Answering phones, greeting customers, and consistently following up
• Evaluating customer concerns, preparing the proper work order, and communicating that between customers and our techs
• Selecting proper parts, preparing written estimates, presenting estimates to customers, and ordering what's needed
• Completing basic automotive services ( oil changes, basic brake repairs, alignments, tire mount, and balance, etc.)
• Participating in training when required
• Key Holder - Opening / Closing the store location when needed