Automotive Service Advisor

Gossett Kia; Memphis (TN); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Monthly guarantee during training

Paid vacation (max 3 weeks)

401k (company match)

Affordable Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Coverage

Employee car purchase program

Wellness program

On-site mobile health clinic

Unsurpassed professional training

Advancement opportunities

Job summary

Gossett Motor Cars in Tennessee is seeking Service Advisors to join our team. We are expanding and offering openings with opportunities to earn six-figures for top performers. A monthly guarantee is provided during training, along with comprehensive benefits and advancement opportunities.

Join a team-focused dealership that emphasizes training, customer service excellence, and a path to growth within Gossett Motor Cars’ West Tennessee network.

Qualifications

• Minimum 1 year experience in a service advisory role preferred; training available.
• Positive attitude and team player.
• Sales experience is a plus.
• CSI focused.

Responsibilities

• Greeting customers promptly.
• Obtaining customer and vehicle information.
• Clearly reporting all vehicle symptoms as described by the customer.
• Determining and recommending needed maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Verifying that the final invoice reconciles with the work performed on the repair order.
• Explaining all completed work and charges to customers.

Skills

Customer service

Team player

Positive attitude

Sales experience

Job description

GOSSETT MOTOR CARS

One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking talented professional individuals with the ambition and aptitude to become part of the retail automotive industry. We are searching for energetic individuals who have a Can-Do attitude to achieve targeted goals. We will provide the tools to succeed in a fast-paced work force, with incentives and further job opportunities.

JOB SUMMARY

We are currently have openings for a Service Advisorto join our team. Our top performers earn six-figures.

Gossett Motor Cars Benefits

• Unsurpassed professional training
• Team-oriented environment
• Advancement opportunities
• Monthly guarantee while training
• Paid vacation (max 3 weeks)
• 13 New Car Brands with more to come
• 401k (company match)
• Affordable Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Coverage
• Employee car purchase program
• Wellness program
• On-site mobile health clinic

Responsibilities

• Greeting customers promptly
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers

Qualifications

• Minimum 1 year experience in a service advisory role preferred, but we will train the right candidate
• Positive attitude
• Team player
• Sales experience is a plus
• CSI focused