Automotive Service Advisor

DB Holdings of Georgia; McDonough (GA); On-site; Full time

Job summary

A dynamic automotive service center is seeking enthusiastic Automotive Service Advisors to join their team. This role involves engaging with customers, providing excellent service, and managing automotive repair estimates. Ideal candidates will have sales experience and basic automotive skills, along with a passion for customer satisfaction. The company offers a supportive work environment with opportunities for growth, making it a perfect place for individuals eager to advance their careers in the automotive industry. Join a team that values hard work and dedication while enjoying a fulfilling work-life balance.

Benefits

Bonus based on performance

Employee discounts

Paid time off

Training & development

Opportunity for advancement

Paid vacations

Free uniforms

Commission on Sales

Company-paid ASE certifications

Qualifications

• Minimum two years in sales and estimate writing required.
• Entry-level technician skills and customer experience needed.

Responsibilities

• Answer phones, greet customers, and follow up consistently.
• Prepare work orders and communicate between customers and techs.
• Complete basic automotive services like oil changes and brake repairs.

Skills

Sales Experience

Estimate Writing

Customer Service

Basic Automotive Skills

Communication Skills

Computer Navigation

Education

High School Diploma

Tools

Estimating Software

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Paid time off
• Training & development
• Opportunity for advancement

Automotive Service Advisor

Our Meineke Car Care Center is an independently owned and operated automotive repair franchise. We currently have an opening for an Automotive Service Advisor in all of our locations.

We pride ourselves on outstanding service and a heavy focus on the shop environment for our employees. We’re looking to bring on new Automotive Service Advisors who are excited, passionate, and look forward to working at a fast pace!

Automotive Service Advisor Benefits:

• Hourly + Commission-based Compensation (starting at $16/hr. + commission of gross profit on parts and labor)
• Commission on Sales, commission on Services completed
• Company Bonuses and In-House Spiffs
• Paid vacations, sick/personal days, and free uniforms
• Only 5-day work weeks
• Company-paid ASE certifications and training

Automotive Service Advisor Requirements:

• At least two years in sales and estimate writing
• Entry-level technician skills required (C-tech skillset)
• At least one year of working with customers and automotive technicians
• A valid driver's license with a clean driving record required
• Very competent in navigating computers and estimating software
• Willingness to undergo a background check/drug screening
• The position is full-time, five days per week
• Excellent appearance, and verbal & written communication skills!

Automotive Service Advisor Responsibilities:

• Answering phones, greeting customers, and consistently following up
• Evaluating customer concerns, preparing the proper work order, and communicating that between customers and our techs
• Selecting proper parts, preparing written estimates, presenting estimates to customers, and ordering what's needed
• Completing basic automotive services (i.e. oil changes, basic brake repairs, alignments, tire mount, and balance, etc.)
• Participating in training when required
• Key Holder - Opening/Closing the store location when needed

About Us

As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast to coast, we look for those who share our passion for high-quality repair work to help get our customers back on the road.

A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.