Automotive Service Advisor / Writer | Weekends Off | South Atlanta

Christian Brothers Automotive Corporation; Sharpsburg (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an Automotive Service Advisor / Writer, where you'll be the key point of contact for guests needing vehicle assistance. This role focuses on building strong relationships by guiding customers through the repair process, ensuring their satisfaction, and maintaining a positive atmosphere. You will greet guests, present repair solutions, and manage the store's workflow efficiently. If you have a passion for customer service and automotive knowledge, this is an exciting opportunity to make a difference in a high-volume environment.

Qualifications

• Current driver's license and acceptable driving record required.
• Experience in automotive customer service and sales is essential.

Responsibilities

• Greet guests with hospitality and present repair solutions.
• Manage workflow and sell services while maintaining integrity.
• Build long-term relationships with guests and coordinate activities.

Skills

Automotive Customer Service

Sales Skills

Windows-based Software Proficiency

Communication Skills

Education

Associate's Degree

Job description

Job Description

Job Title: Automotive Service Advisor / Writer

Location: South Atlanta, GA

Job Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person our guests look to when they need help with their vehicle. You play a large role in building relationships with our guests by guiding them through the repair process, keeping them informed, and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

• Greet every guest with hospitality and respect
• Present the best repair solutions in an understandable manner
• Manage the store’s workflow efficiently
• Effectively sell services while maintaining honesty and integrity
• Maintain a positive attitude and team atmosphere
• Communicate professionally on the phone
• Build long-term relationships with guests and the store
• Coordinate customer service activities
• Shuttle guests as needed
• Ensure repairs meet specifications
• Collaborate with team members and assist as needed
• Other duties as assigned

Qualifications

• Current driver’s license
• Acceptable driving record
• Proficiency in Windows-based software and automotive store applications
• Experience in automotive customer service and sales
• Associate’s degree preferred

Physical Requirements

• Dependability for scheduled hours (Monday – Friday, 7am – 6pm)
• Ability to stand, walk, and coordinate parts during work
• Occasional lifting over 50 lbs.
• Maintain a brisk work pace in a high-volume environment