Automotive Service Advisor

Rairdon Auto Group; Marysville (WA); On-site; USD 72,000 - 145,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Insurance

Voluntary Short Term Disability

Voluntary Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

401k plan with match

Paid Time Off

Job summary

Rairdon’s Honda of Marysville in Marysville, WA is seeking an Automotive Service Advisor to guide customers through their service journey, diagnose issues, and recommend solutions. This full-time role offers a strong commission structure and a structured 5-day work week in a family-owned dealership group.

The position emphasizes customer-first service, accurate issue documentation, and clear communication to ensure right-the-first-time service and enduring customer trust.

Qualifications

• Proven track record in a fast-paced, high-volume automotive service environment.
• Strong process management, sales instincts, and excellent communication.
• Customer-first mindset with independent decision-making and problem-solving confidence.

Responsibilities

• Lead customers through their service experience with precision and care.
• Accurately diagnose vehicle issues with thorough documentation.
• Present value-driven solutions to keep vehicles and customers running.

Skills

Process management

Sales instincts

Communication

Job description

Job Location: Honda of Marysville (HOFM) - Marysville, WA, Salary Range: $72000.00 - $145000.00Commission/year, Automotive Service Advisor

Rairdon’s Honda of Marysville

Location: Marysville, WA | Schedule: 5-Day Work Week | Position Type: Full-Time, Family-Owned

Earning Potential: $72,000 - $145,000+ per year

7% Monthly Commission on individual gross profit (Service, Detail, & Parts).

Bonus 2% Commission on individual gross profit when CSI scores beat the national average.

Why Rairdon’s is Better Than Most

• Aggressive Pay Plans: Direct rewards for your individual results.
• Work-Life Balance: Structured 5-day work schedules so you can actually enjoy your time off the clock.
• Powerhouse Team: Work alongside elite technicians backed by a massive, loyal customer base.
• Career Runway: Growth and advancement opportunities across multiple regional stores.
• Continuous Training: A process-driven department with ongoing professional development.

What You’ll Do (As Our Pit Crew Chief)

• Guide the Journey: Lead customers through their service experience with precision, confidence, and genuine care.
• Diagnose with Accuracy: Laser-sharp documentation of vehicle issues to ensure right-the-first-time service.
• Recommend Winning Solutions: Present smart, value-driven solutions that keep both the vehicles and our customers running strong.

What We Are Looking For

• Experience: Proven track record in a fast-paced, high-volume automotive service environment.
• Skills: Strong process management, sharp sales instincts, and excellent communication.
• Mindset: A customer-first attitude with independent decision-making and problem-solving confidence.
• Attributes: Driven, ethical, process-minded, and a true team player.

Benefits:

• Medical, Vision, and Dental Insurance
• Voluntary Short Term Disability Insurance
• Voluntary Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• 6 Paid Holidays subject to completion of 90-day introductory period
• 401k plan with match, subject to completion of the introductory period and other eligibility requirements
• Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.