Automotive Service Advisor

Joycekoonshonda; Manassas (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Joyce Koons Honda Buick GMC is seeking Full-time Service Advisors for their growing service department in Manassas, Virginia. The role involves greeting customers, preparing estimates, and ensuring quality service delivery. Ideal candidates will have excellent communication skills and prior automotive experience. Various benefits including health insurance and paid vacation are provided.

Benefits

Health Insurance

Dental

Vision

401K

Paid Vacation

Paid Sick leave

Holiday Pay

Voluntary Benefit

Qualifications

• Excellent communication skills – written and verbal.
• Attention to detail is critical.
• Must have prior automotive background experience.

Responsibilities

• Greet customers promptly and obtain vehicle information.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Monitor the progress of vehicles and update customers frequently.

Skills

Communication

Attention to Detail

Job description

Joyce Koons Honda Buick GMC, one of the top Northern Virginia dealerships, is seeking Full-time Service Advisors. We are a progressive, customer-focused automotive retailer and service center located in Manassas, Virginia. We are experiencing growth in our service business; therefore, we are looking for candidates at the top of their game with a strong track record.

As Service Advisors, you will be responsible for executing all elements of the Service Lane process from greeting service guests in the lane up to and through quality delivery.

Benefits:

• Health Insurance

• Dental

• Vision

• 401K

• Paid Vacation

• Paid Sick leave

• Holiday Pay

• Voluntary Benefit

Responsibilities:

• Greet customers promptly

• Obtain customer and vehicle information

• Clearly report all vehicle symptoms as described by the customer

• Determine and recommend maintenance base on age, mileage and history of vehicle

• Prepare a complete and accurate estimate of cost for labor and parts

• Establish follow up time

• Monitor the progress of each vehicle throughout the day, and update customers frequently

• Verify that the final invoice reconciles with the work performed on the repair order

• Explain all completed work and charges to customers

Qualifications:

• Excellent communications skills – written and verbal

• Attention to Detail

• Must have prior automotive background experience

• Valid driver’s license with an acceptable driving record;

• Must pass drug screen and background check

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.