Automotive Service Advisor

US Lawns; Littleton (NH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Dental Insurance

Health Insurance

Life Insurance

Employee Assistance Program

401(k) with Employer Match

Direct Deposit

Paid Leave

Job summary

The Autosaver Group is seeking a qualified Service Advisor to join Crosstown Chrysler Dodge Jeep Ram. You will help create a quality customer experience, drive service-lane traffic and maintain strong relationships with customers.

Responsibilities include scheduling appointments, following up with customers after service visits, and ensuring high satisfaction scores while handling service counter overflow.

Qualifications

• High school diploma or equivalent required.
• Able to read and comprehend instructions and information.
• Basic knowledge of vehicle mechanical operations.
• Professional personal appearance.
• Excellent written and verbal communication skills.

Responsibilities

• Schedules service department appointments.
• Contacts no-shows to reschedule appointments.
• Follows up with customers after the appointments.
• Monitors customer satisfaction survey results and works with customers to maximize results.
• Handles service counter overflow.

Skills

Excellent written and verbal communi c

Basic vehicle knowledge

Reading comprehension

Professional appearance

Education

High school diploma or equivalent

Job description

Job Description

Are you ready for a career and not just a job? Are you ready to earn what you deserve with great benefits?

We are currently looking for a qualified Service Advisor to join the Autosaver Group team at Crosstown Chrysler Dodge Jeep Ram.

The Service Advisor creates a quality customer experience, increases service-lane traffic and improves overall service advocacy. They work with active prospects to procure appointments with maintenance-based appointment setting practices, provide information and perform effective follow-up and assist with maintaining existing relationships.

Responsibilities

• Schedules service department appointments.


• Contacts no-shows to reschedule appointments.


• Follows up with customers after the appointments.


• Monitors customer satisfaction survey results and works with customers to maximize results.


• Handles service counter overflow.

Qualifications

• High school diploma or equivalent required


• Must be able to read and comprehend instructions and information


• Basic knowledge of vehicle mechanical operations


• Professional personal appearance


• Excellent written and verbal communication skills

Company Description

The Autosaver Group is a family owned company that operates thirteen automobile dealerships in northern New England.

Are you looking for a career and not just a job?

The Autosaver Group is always looking for talented, self-motivated individuals to join our team.

Benefits

• Dental Insurance


• Health Insurance


• Life Insurance


• Employee Assistance Program


• 401(k) with Employer Match


• Direct Deposit


• Paid Leave