Automotive Service Advisor

Findlay Chevrolet; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive group in Las Vegas is seeking a Service Advisor to enhance customer experience in the service lane. The ideal candidate will manage technician schedules, oversee customer interactions, and ensure efficient service delivery. Join a team committed to customer satisfaction and community values, with benefits including paid training and medical insurance.

Benefits

Paid Training

Generous incentive and bonus programs

Paid Vacations

Medical

Dental and Vision insurance

401K

Qualifications

• Experience in retail automotive sales or service drive preferred.
• Valid in-state driver's license required.

Responsibilities

• Ensure customers receive prompt and courteous service.
• Manage flow of Drive Lane and distribute work among technicians.
• Provide concierge support for all owner inquiries.

Skills

Customer Service

Organization

Management

Education

High School Diploma

Job description

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We'reseeking top talent to help grow our business and keep up with the high demand in our service drives.

Our organization enjoys meeting new challenges every day. We are dedicated to addressing the wants, needs and requirements of today’s consumer. We pride ourselves on our commitment to the customer, as well as the communities we serve. We have deep roots in each of our markets and our employees are an extension of our core values every day.

As aService Advisor, you will own our customer’s experience in the service lane. You are well-versed in product offerings, inventory needs, technician scheduling and customer service. Candidates with experience in retail automotive sales, finance management, business development or the service drive overall -- encouraged to apply!

Benefits:

• Great working environment
• Paid Training
• Generous incentive and bonus programs
• Paid Vacations
• Medical
• Dentaland Vision insurance
• 401K

Responsibilities:

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications:

• Organized and friendly personality
• Dealership experience is preferred
• Knowledge of dealership drive lane
• Demonstrated ability to manage others
• Valid in-state driver's license