Automotive Service Advisor

Button Chrysler Jeep Dodge Ram; Kokomo (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Health benefits

401(k) match

Paid time off

Vehicle discounts

Career growth

Job summary

Button Chrysler Dodge Jeep Ram in Kokomo, IN is seeking an experienced Service Advisor to join our growing Service Department. You’ll be the key link between customers and our technicians, ensuring a smooth check-in to check-out experience.

The ideal candidate has strong customer service and communication skills, solid organization, and the ability to multitask in a fast-paced automotive setting. Join us and help drive exceptional service and customer satisfaction.

Qualifications

• Previous automotive Service Advisor experience preferred.
• Automotive dealership experience is a plus.
• Strong customer service and communication skills.
• Excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Strong computer skills.
• A team player who takes pride in their work.
• Valid driver’s license.

Responsibilities

• Greet customers and create a welcoming service experience.
• Write accurate repair orders and document customer concerns
• Recommend maintenance and repairs based on customer needs
• Communicate repair recommendations, costs, and timelines clearly
• Keep customers informed throughout the repair process
• Coordinate closely with technicians and the Service Department
• Follow up with customers regarding recommended services
• Maintain strong customer relationships and encourage repeat business
• Help ensure a smooth, efficient, and positive service experience

Skills

Customer service

Communication skills

Organization

Multitasking

Tools

CRM software

Repair order system

Job description

Button Chrysler Dodge Jeep Ram | Part of the Chariot Automotive Group

Are you great with people, organized, and passionate about the automotive industry?

Button CDJR is looking for a motivated Service Advisor to join our growing Service Department!

As a Service Advisor, you’ll be the important connection between our customers and our technicians—making sure every customer receives exceptional service from check-in to check-out.

What You’ll Do

• Greet customers and create a welcoming service experience
• Write accurate repair orders and document customer concerns
• Recommend maintenance and repairs based on customer needs
• Communicate repair recommendations, costs, and timelines clearly
• Keep customers informed throughout the repair process
• Coordinate closely with technicians and the Service Department
• Follow up with customers regarding recommended services
• Maintain strong customer relationships and encourage repeat business
• Help ensure a smooth, efficient, and positive service experience

What We’re Looking For

• Previous automotive Service Advisor experience preferred
• Automotive dealership experience is a plus
• Strong customer service and communication skills
• Excellent organization and attention to detail
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude
• Strong computer skills
• A team player who takes pride in their work
• Valid driver’s license

We’re looking for someone who is confident, energetic, dependable, and understands that taking care of the customer comes first!

What We Offer

• Competitive compensation
• Opportunities to earn based on performance
• Paid training
• Medical, dental, and vision benefits
• 401(k) retirement plan with company match
• Paid time off and holidays
• Employee vehicle purchase/service discounts
• Career growth opportunities

READY TO JOIN THE TEAM?

If you’re an experienced Service Advisor—or an automotive professional ready to take the next step in your career—we want to hear from you!

Join Button CDJR and become part of the Chariot Automotive Group family!

Apply today and let’s get your career moving!