Automotive Service Advisor

Righters Auto Repair LLC; Grand Ledge (MI); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with up to 4% company match

Up to 3 weeks paid vacation plus paidH

Job summary

Righter's Auto Repair seeks a Service Advisor for our Grand Ledge, MI location. You will build trust with customers, review digital inspections, prepare estimates, and coordinate with technicians to ensure smooth workflow while delivering an outstanding customer experience.

Join a long-standing, trusted independent repair shop with strong earning potential and a modern, organized facility. No weekends and comprehensive benefits accompany a career focused on developing its people.

Qualifications

• Experience with domestic automobiles.
• Strong customer-service and communication skills.
• Ability to explain repairs and prepare estimates.

Responsibilities

• Build trust with customers through honest communication.
• Review digital inspections and recommend needed repairs.
• Prepare estimates and explain repairs with confidence.
• Coordinate with technicians to keep work flowing efficiently.
• Deliver an outstanding customer experience from start to finish.

Skills

Customer service

Communication

Sales

Job description

Description

Service Advisor – Grand Ledge, MI

At Righter's Auto Repair, we're hiring a Service Advisor for our long-standing Grand Ledge location.

If you enjoy helping people, thrive in a fast-paced environment, and want a career where your effort directly impacts your income, we'd like to meet you.

Our Grand Ledge location has built a loyal customer base over many years and continues to be one of the area's trusted independent repair shops. That means steady traffic, consistent opportunity, and strong earning potential for the right person.

How We Operate

Teachable – Stay curious, keep learning, and keep improving.

Resourceful – Solve problems, stay persistent, and work as a team.

Intentional – Plan ahead, communicate clearly, and pay attention to details.

Committed to Craft – We don't just repair vehicles—we build trust. Every interaction represents who we are.

Face the Storm – Difficult conversations, unexpected problems, and busy days don't scare us. We face challenges head-on and find solutions.

What You'll Do

• Build trust with customers through honest communication
• Review digital inspections and recommend needed repairs
• Prepare estimates and explain repairs with confidence
• Coordinate with technicians to keep work flowing efficiently
• Deliver an outstanding customer experience from start to finish

What You'll Find Here

• A high-volume, established location with a loyal customer base
• Strong earning potential with performance-based compensation
• Clearly defined expectations and goals
• Modern, clean facility with organized systems and straightforward processes
• Experienced technicians who take pride in quality work
• Ongoing sales and professional development training
• Reasonable hours with no weekends
• Medical, dental, and vision insurance
• 401(k) with up to a 4% company match
• Access to a dedicated financial advisor
• Up to 3 weeks paid vacation plus paid holidays

We're looking for someone who enjoys building relationships, communicates with confidence, stays organized under pressure, and wants to grow with a company that believes in developing its people.

Requirements

If you have experience with domestic automobiles and are motivated to become an integral contributor to our team, then we are serious about rewarding you with an incredible career opportunity! We pride ourselves on having a strong, committed team. You will not be left without support, someone will be there to pick you up and lend a hand when things get tough.