Automotive Service Advisor

Midas Auto Service Experts; Fairview Heights (IL); On-site; USD 35,000 - 101,000; Full time

Job summary

An established industry player seeks a dedicated Automotive Service Advisor to join their growing team. This role offers the chance to lead a service department, ensuring exceptional customer service and overseeing vehicle inspections. With a commitment to training and promoting from within, this position provides ample opportunities for career growth. If you are passionate about the automotive industry and have a knack for leadership, this is the perfect opportunity to advance your career in a supportive environment that values your contributions.

Qualifications

• 2+ years of experience as a service advisor or in a retail environment.
• Strong automotive knowledge and customer service skills.

Responsibilities

• Deliver exceptional customer service and manage service department activities.
• Oversee vehicle inspections and manage a team of up to ten employees.

Skills

Customer Service

Communication Skills

Leadership

Team Building

Automotive Knowledge

Education

High School Diploma

ASE Certification

Job description

Join to apply for the Automotive Service Advisor role at Midas Auto Service Experts.

LOOKING FOR A CAREER WITH AN OPPORTUNITY TO GROW AND PROSPER? I OWN A FAST-GROWING BUSINESS @ Midas. We are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Follow up with customers, services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Deliver and discuss pricing estimates with customers, as well as promoting shop service specials.
• Lead, manage, and train team while aligning with our company's vision, purpose, core values, and employee creed.
• Supervise up to ten employees.
• Oversee technicians' inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks.
• Maintain inventory counts.
• Ensure overall cleanliness and organization of the facility.
• Other duties as assigned.

Qualifications

• A minimum of 2 years of store or service advisor experience.
• General automotive knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Team building skills.
• Ability to work a flexible retail schedule including weekends, evenings, and holidays.
• Valid driver's license.

Compensation: $35,000.00 - $101,000.00 per year.

Join Our Team

As one of the largest destinations for automotive services, Midas is leading in developing career paths and building community relationships. We handle everything from tires and brakes to oil changes, offering endless opportunities to grow and develop your expertise with Midas.

Additional Details

• Industry: Automotive
• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Motor Vehicle Manufacturing

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