Automotive Service Advisor

Midas International, LLC; Euless (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Automotive Service Manager to lead their retail store. In this dynamic role, you will oversee all service department activities, ensuring exceptional customer service and effective team management. With a commitment to training and promoting from within, this position offers a fantastic opportunity for career advancement. If you are passionate about automotive services and have the leadership skills to inspire a team, this is the perfect opportunity to make a significant impact in a thriving environment.

Benefits

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• 2+ years of store or service manager experience required.
• Strong leadership and customer service skills are essential.

Responsibilities

• Manage and direct all automotive and general service technicians.
• Deliver exceptional customer service and oversee vehicle inspections.
• Lead, manage, and train a team while promoting company values.

Skills

Customer Service Skills

Leadership Skills

Communication Skills

Team Building Skills

General Automotive Knowledge

Education

High School Diploma or Equivalent

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license