Auto Service and Repair Advisor

Silver Star Service Center Inc; Annapolis (MD); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health insurance

Dental and vision

Up to 3 weeks of paid time off

Paid certifications and training

Tool allowance

Employee discounts

Job summary

An automotive service center in Edgewater, MD is looking for a dedicated full-time Automotive Service Advisor. In this role, you'll welcome customers, assess their needs, and provide expert service recommendations. Qualifications include strong knowledge of vehicle systems and excellent communication skills. Offering a salary of $70,000 plus commission, along with various benefits like health insurance, paid time off, and more. Join a friendly team committed to professional excellence.

Qualifications

• Knowledge of vehicle systems and how vehicles operate.
• Great communication skills.
• Professional personal hygiene and appearance.
• Ability to estimate labor from labor guides.
• Ability to interpret customer expectations.

Responsibilities

• Greet customers and listen to their concerns.
• Translate concerns into actionable service plans.
• Accurately estimate labor and keep customers informed.

Skills

Knowledge of vehicle systems

Great communication skills

Professional personal hygiene

Ability to estimate labor

Ability to interpret customer expectations

Job description

Silver Star Service Center, Inc. in Edgewater, MD is hiring a full-time Automotive Service Advisor to become a key player in our service operation. If you're ready for a rewarding role where your automotive knowledge and communication skills truly matter, apply today!

PAY: $70,000 per year plus commission

BENEFITS:

• Health insurance with contribution (Carefirst)
• Dental and vision
• Up to 3 weeks of paid time off and paid holidays (6 per year)
• Paid certifications and training
• Tool allowance
• Employee discounts
• Great online reviews
• Employment with a forward-focused shop
• Great customers and an awesome company reputation
• Top-of-the-line diagnostic tools supplied by the shop

QUALIFICATIONS

• Knowledge of vehicle systems and how vehicles operate
• Great communication skills
• Professional personal hygiene and appearance
• Ability to estimate labor from labor guides
• Ability to interpret customer expectations

SCHEDULE: This is a full-time position, scheduled Monday through Friday from 7:30 AM to 6:00 PM.

We're looking for a dependable, detail-oriented professional who values teamwork and customer trust. Keep reading to learn more about this position!

WHAT TO EXPECT AS AN AUTOMOTIVE SERVICE ADVISOR

In this role, you'll greet customers, listen carefully to their concerns, translate them into actionable service plans, accurately estimate labor, and serve as the trusted connection between the customer and the shop floor. Your day will be a balance of problem-solving, communication, and coordination, ensuring vehicles are serviced correctly, customers stay informed, and the service department runs smoothly and efficiently.

ABOUT SILVER STAR SERVICE CENTER, INC.

Founded in 1987, Silver Star Service Center, Inc. is a family-owned and operated company that specializes in European automotive repair and maintenance. We service all BMW, Jaguar, Saab, and Mercedes-Benz vehicles, including hybrid and electric cars. With an emphasis on quality work and client satisfaction, our team loves going the extra mile for our customers! Joining us means becoming part of a friendly and talented team that values continuing education and professional excellence. Apply today and come work with the best in the business!

HOW TO APPLY

If you're ready to take the next step in your automotive career, we want to hear from you. Apply today to be our Automotive Service Advisor! Our initial application process is quick, easy, and completely mobile-friendly.

Must have the ability to pass a background check and drug screening test.