Automotive Service Advisor

Midas HUDSON 6107; City of Hudson (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A well-known automotive service provider is seeking an assistant automotive service manager to lead and manage service department activities. This role involves delivering excellent customer service, managing a team of technicians, and ensuring overall operational efficiency. The ideal candidate will have automotive knowledge and strong leadership skills, prepared to work a flexible schedule.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Qualifications

• Minimum of 2 years of store or service advisor experience.
• General automotive knowledge.
• Excellent customer service disposition.

Responsibilities

• Manage and direct service technicians in shop operations.
• Deliver exceptional customer service and follow up with customers.
• Supervise up to ten employees and oversee inspections and repairs.

Skills

Customer service

Communication

Leadership

Team building

Job description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas assistant automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

Deliver exceptional customer service while listening and consulting customers

Following up with customers, services requested, estimated completion times etc.

Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

Deliver and discuss pricing estimates with customers as well as promoting shop service specials

Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed

Supervise up to ten employees

Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

Maintain inventory counts

Overall cleanliness and organization of the facility

Other duties as assigned

Qualifications

A minimum of 2 years of store or service advsor experience

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule including weekends, evenings and holidays

Valid driver’s license