Automotive Service Advisor

Sons Auto Group; Auburn (AL); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Health and wellness

Flexible Work Schedule

Saturday Lunches

Discounts on products and services

Job summary

SONS Automotive Group in Alabama is seeking an experienced Service Advisor for our service departments. Applicants should have prior Service Advisor experience in a dealership franchise setting and a track record of strong customer service and sales performance.

If you are an ambitious self-starter, this could be the perfect opportunity for you. We offer medical and dental, 401K, paid time off, growth opportunities, paid training, and a family-owned environment where happy employees deliver

Qualifications

• Previous Service Advisor experience in a dealership setting
• Strong customer service and sales experience
• Professional, well-groomed appearance

Responsibilities

• Oversee flow of the Service Drive. Ensure customers receive prompt, courteous service.
• Take ownership of the customer's experience by carrying out assignments that leave a positive impression.
• Provide concierge support for owner inquiries, in person or by phone, to ensure proper handling of the customer.
• Ensure daily inventory of technicians' time is sold to service customers.
• Distribute work between technicians efficiently.

Skills

Customer service

Communication

Time management

Organized

Job description

SONS Automotive Group is seeking an experienced automotive Service Advisor for our service departments. To be considered for this position, candidates must have previous Service Advisor experience in a dealership franchise setting. Will consider individuals with proven strong customer service and sales experience. If you are an ambitious self-starter, this could be the perfect opportunity for you.

At SONS Automotive Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Saturday Lunches
• Discounts on products and services

Responsibilities

• Oversee flow of the Service Drive. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen

#SAGSA103

SONS Auto Group: A Family Legacy SONS Auto Group is the latest in a lineage of successful auto sales experts. Clay, Slater, and Street Nalley’s roots run deep. Since 1918, the Nalleys have thrived in the auto sales and service industry. Like their father, grandfather, and great grandfather, the sons have been paving their way in the auto retail world. After decades of success with a string of dealerships, their father, C.V. ‘Jim’ Nalley understood where the future of the automotive industry was heading. In the 1990s, he consolidated his nine Atlanta area car and truck outlets with like-minded groups to form the Asbury Automotive Group. This partnership provided a safety net for franchises and helped dealerships survive tough economic times. After working for their dad and Asbury Automotive Group, the sons began to branch out and continue their family legacy. They started by purchasing four Hank Aaron dealerships. This was the start of the aptly named SONS Auto Group. Like their forefathers, their goals are to provide exceptional values and great customer service for drivers in the Georgia and Alabama areas.