Automotive Service Advisor

D&K Automotive Repair; Antioch (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a leading automotive repair shop in Antioch as a full-time Automotive Service Advisor! Enjoy a competitive salary ranging from $60,000 to $100,000 per year, along with excellent benefits including health insurance, a 401(k), and paid training. Be part of a customer-focused team dedicated to providing exceptional service and maintaining a positive work environment.

Benefits

Health insurance for employees and dependents

401(k)

Paid vacations and holidays

Ongoing paid training

No weekend work

Uniform

Positive work environment

Qualifications

• Able to explain diagnostics, maintenance, and mechanical repairs.
• Organized with a strong ability to manage job calendars and parts inventory.
• Experienced in scheduling appointments and generating estimates.

Responsibilities

• Facilitate customer communication and manage appointments.
• Generate accurate repair estimates and communicate with technicians.
• Ensure customer satisfaction and smooth daily operations.

Skills

Automotive knowledge

Exceptional communication skills

Customer service skills

Problem-solving abilities

Multitasking skills

Positive and professional attitude

Education

Valid California driver's license

Tools

ALLDATA

Identifix

Job description

If you're eager to advance your career in the vital auto repair industry, consider joining D&K Automotive Repair as a full-time Automotive Service Advisor! We need a results-driven and customer service-oriented person to join our Antioch, CA business and become a critical part of our day-to-day.

Depending on experience and qualifications, you can earn $60,000 - $100,000/year! You're eligible for bonuses in addition to our excellent benefits package that includes:

• Health insurance for employees and their dependents
• A 401(k)
• Paid vacations and holidays
• Ongoing paid training
• No weekend work
• A uniform
• Positive work environment, annual parties, and fun company excursions

Are you ready to support a local auto repair shop? Apply today!

THE INS AND OUTS OF BECOMING OUR AUTOMOTIVE SERVICE ADVISOR

THE SCHEDULE:

You usually work from Monday - Friday, 7:30 AM - 5:30 PM.

YOUR ROLE:

You're a vital part of our auto shop's success, elevating the customer experience by facilitating open communication and contributing to efficient workdays. Providing great customer service, you manage phone calls and emails, schedule auto repair and maintenance appointments, and generate accurate estimates for the projected work.

You speak with customers about their vehicle needs and explain why they should book a service appointment with us. Highly organized, you maintain our job calendar and stay on top of our parts inventory. You communicate with technicians and update customers on their vehicle's progress, making every day at our shop successful and efficient!

OUR REQUIREMENTS:

• Automotive knowledge and ability to explain diagnostics, maintenance, and mechanical repairs to customers
• Working knowledge of computers and ability to learn software such as ALLDATA or Identifix
• Valid California driver's license and a clean driving record
• Exceptional communication, customer service, and sales skills
• Problem-solving and multitasking abilities
• Positive and professional attitude

Don't worry if you lack auto repair experience; we will train the right person to succeed as an Automotive Service Advisor!

JOIN US!

Our talented team at D&K Automotive Repair has been keeping local cars on the road since 1999. We can skillfully handle any car issue that rolls (or is towed) into our shop, from general maintenance services to complex engine work and overhauls. Our customers are truly at the heart of our company, so we prioritize providing phenomenal customer service at a fair price. We're proud to be our customers' favorite shop in Antioch, and our commitment to being a clean and green company has earned us a 5-star EnviroStars rating as well as an A+ with the Better Business Bureau.

As a family-owned and operated business, we keep trust and integrity at our core. Our names are on the building, so we want to be proud of everything we do! We maintain a great work environment that people want to be a part of. To thank our employees for their hard work and loyalty, we offer excellent wages, great benefits, and fun company get-togethers.

Gain valuable experience and grow your potential as our Automotive Service Advisor! Apply today with our short initial form.