automotive service adviser writer

A-1 BRIGHTSIDE AUTO LLC; Rocky Mount (NC); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

A-1 BRIGHTSIDE AUTO LLC in Rocky Mount, NC is seeking a motivated Service Advisor. You will greet customers, explain repairs, present maintenance options, and drive service sales with integrity.

Responsibilities include opening/closing the shop, managing repair orders, cashiering, arranging pickup/delivery, loaner car coordination, scheduling appointments, and using the POS system. This is a full-time role with benefits and performance-based bonuses.

Qualifications

• Must have strong customer service skills and aPositive attitude.
• Reliable, punctual, organized and honest with customers.
• Ability to explain repairs and maintenance clearly to clients.

Responsibilities

• Greet customers and present repairs and maintenance options.
• Open and close the store and manage waiting repair orders.
• Cashier customers and explain warranties; arrange pickup/delivery.
• Coordinate loaner/rental cars and schedule appointments.
• Use point of sale system and maintain basic computer records.

Skills

Customer service

Communication

Sales ability

Punctuality

Organizational skills

Integrity

Tools

POS system

Computer literacy

Job description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

At A-1 BRIGHTSIDE AUTO we have an opportunity for somebody with a passion for selling. We offer a consistent flood of customers in an industry that thrives during recession. You will enjoy a generous commission-based pay and benefits.

We have the best customers and are looking for only the BEST SERVICE ADVISOR to help them out. You will be responsible for meeting and greeting our customers with a smile every day. You must have a great attitude, be punctual, organized, friendly, self motivated, great with customers and cool under pressure. You must be honest and full of integrity. You must be able to stay on top of the vehicles/repair orders in the shop and keep your customers informed at all times. You must be able to present items to customers and inform them of why they need to be done now, next time or in the future. You will need to be able to have a good understanding of the functionality of all the components on the vehicle so you can properly explain the needed repairs or maintenance to the customer ( Training will be provided on a regular basis) . We pride ourselves on our inspections and being open and honest with our customers. We are here to actually service their vehicle and make sure they are taken care of....kind of the old fashioned way: )

You must be able to take on responsibilities of opening and closing the store, keeping on top of waiting customer repair orders, properly cashier customers and explain warranties, arrange pick up and deliveries, loaner/rental cars, schedule appointments, utilize point of sale system, basic computer skills, typing skills and phone skills. Additional detailed day to day tasks will be taught and learned once hired and trained.

Come join our great team!