Automotive Service Admin – Path to Service Advisor

C. Harper Auto Group; Vernon, Northern (Wyoming County, KY); Hybrid; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid Time Off

Career advancement

Job summary

C. Harper Auto Group in Wyoming seeks an Automotive Service Assistant to support the service department with administrative and clerical tasks. You will greet customers, schedule appointments, prepare repair orders, verify information, and assist with documentation and cashiering as needed.

This entry-level role offers growth into a Service Advisor position and exposure to a busy dealership environment. The ideal candidate is detail-oriented, organized, with strong communication skills, and able

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Valid driver’s license with an acceptable driving record.

Responsibilities

• Greet customers in a professional and friendly manner.
• Schedule and confirm service appointments.
• Prepare and maintain repair orders and service department documentation.
• Verify customer and vehicle information and ensure records are accurate.
• Assist with opening and closing service repair orders.
• File, scan, and organize service-related documents.
• Maintain accurate customer and vehicle records.
• Process service paperwork, maintenance records, and internal documentation.
• Coordinate vehicle movement within the dealership as needed.
• Assist with loaner vehicle, rental vehicle, or shuttle administration as applicable.
• Answer and direct incoming service department phone calls.
• Assist with cashiering and payment processing when required.
• Maintain a clean, organized, professional service drive and customer waiting area.
• Support service department processes, projects, and administrative functions.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Education

High school diploma

Tools

Microsoft Office

Job description

C. Harper Auto Group in Wyoming seeks an Automotive Service Assistant to support the service department with administrative and clerical tasks. You will greet customers, schedule appointments, prepare repair orders, verify information, and assist with documentation and cashiering as needed.

This entry-level role offers growth into a Service Advisor position and exposure to a busy dealership environment. The ideal candidate is detail-oriented, organized, with strong communication skills, and able