Automotive Sales Consultant – Base + Commission

Brookville, PA; Cumberland (MD); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

Voluntary benefits

Paid time off

Training and professional development

Job summary

Timbrook Automotive is seeking motivated, customer-focused individuals to join the sales team as an Automotive Salesperson in Cumberland, MD. The role involves assisting customers through the vehicle purchasing process, from initial contact to delivery and follow-up.

The position requires strong communication skills, professionalism, attention to detail, and a commitment to providing an exceptional customer experience.

Qualifications

• High school diploma or equivalent preferred.
• Previous automotive sales, retail sales, customer service, or related experience preferred but not required.
• Valid driver's license and acceptable driving record.
• Ability to communicate effectively with customers, co-workers, and management.
• Strong interpersonal and customer-service skills.
• Ability to work independently while also working effectively as part of a team.
• Basic computer skills and the ability to learn and use dealership software and CRM systems.
• Ability to learn automotive products, features, technology, and sales processes.
• Strong organizational and time-management skills.
• Ability to work in a fast-paced environment and manage multiple customers and tasks.
• Must be willing to work the schedule required by the dealership, including evenings, weekends, and holidays as applicable.

Responsibilities

• Greet and welcome customers in a professional, friendly, and courteous manner.
• Determine customer needs, preferences, and budget to assist in identifying appropriate vehicles.
• Present and demonstrate new and used vehicles, including features, options, benefits, and available equipment.
• Conduct vehicle demonstrations and test drives in accordance with company safety procedures.
• Explain vehicle features, technology, warranties, financing options, and available products accurately.
• Maintain current knowledge of vehicle models, specifications, features, pricing, incentives, and manufacturer programs.
• Respond to customer inquiries in person, by phone, email, text, and other approved communication methods.
• Follow up with prospective customers and existing customers regarding vehicle purchases, appointments, leads, and sales opportunities.
• Maintain accurate and timely customer information and sales activity in the dealership's CRM and other required systems.
• Work with management and the Finance & Insurance Department to complete the vehicle purchase process.
• Assist customers with completing required paperwork and ensure information is accurate and complete.
• Maintain knowledge of current sales promotions, incentives, inventory, and dealership policies.
• Maintain professional relationships with customers and work to develop repeat and referral business.
• Meet or exceed established individual and dealership sales goals and performance expectations.
• Maintain a professional appearance and conduct while representing Timbrook Automotive.

Job description

Timbrook Automotive is seeking motivated, customer-focused individuals to join the sales team as an Automotive Salesperson in Cumberland, MD. The role involves assisting customers through the vehicle purchasing process, from initial contact to delivery and follow-up.

The position requires strong communication skills, professionalism, attention to detail, and a commitment to providing an exceptional customer experience.